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Free Level 2 Information, Advice and Guidance Course Online – Academy Transformation Trust Further Education

CostFREE
Duration114 hours
LevelLevel 2
DeliveryOnline
StartFlexible
Awarding bodyNCFE awarding body
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About this course

Free Level 2 Information, Advice or Guidance Course. Study online at your own pace, fitting learning around your work and other commitments. This free information, advice or guidance course covers how to share information clearly, accurately, and within legal and professional boundaries. You'll explore the core principles of effective information sharing and how they apply in a workplace setting. The course takes around 114 hours in total. You must be 19 or over at the start of the academic year and have been resident in the EU for three or more years to enrol.

Who this course is for

Offering clear and accurate information, advice, or guidance and knowing what can be shared legally and professionally can greatly improve outcomes for a business. There are some fundamental rules for successful information sharing and ensuring staff are aware of these is key.

This course is FREE for eligible learners. Please enquire further with us regarding the eligibility requirements.

Entry requirements

You must be 19+ at the beginning of the academic year to enrol on this course and be a resident within the EU for 3 years+.

What you will learn

  • You'll learn the principles of effective information, advice, and guidance in a professional context.
  • You'll understand the legal and ethical boundaries around sharing information with clients or colleagues.
  • You'll develop skills in communicating clearly and accurately with people seeking support.
  • You'll explore how to identify and refer people to appropriate services when needed.
  • You'll learn how to maintain confidentiality and handle sensitive information responsibly.
  • You'll understand how to reflect on and improve your own practice in an IAG role.

How you will learn

You'll study entirely online, working through course materials at your own pace. Assessment is based on written assignments and portfolio evidence that you build up as you progress through the course. There are no exams. You submit your work online, and it is assessed against the requirements of the NCFE Level 2 Certificate in Information, Advice or Guidance.

What you will need to bring

The centre will provide most materials. Academy Transformation Trust Further Education will confirm anything else you need before you start.

Where next

Jobs you could do

  • Information and advice worker: supporting people to access services and make informed decisions.
  • Guidance adviser: helping individuals with employment, education, or personal choices.
  • Welfare benefits adviser: advising clients on entitlements and applications.
  • Community support worker: linking people to local services and resources.
  • Careers adviser: guiding people through education and employment options.
  • Customer support adviser: handling queries and signposting within an organisation.
  • Voluntary sector caseworker: providing information and referrals in a charity setting.

What you could study next

A Level 3 Award, Certificate or Diploma in Information, Advice or Guidance would be the natural next step. It builds on the Level 2 and prepares you for more senior or specialist IAG roles. You might also consider a Level 3 qualification in Counselling or Careers Guidance if you want to move into a more specialist advisory role.

Apply on attfe.org.uk →
Apply now →

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