Free Level 2 Information, Advice and Guidance Course Online – Learning Curve

CostFREE
Duration7 weeks
LevelLevel 2
DeliveryOnline
StartFlexible
Awarding bodyNCFE awarding body

About this course

Free Level 2 Information, Advice or Guidance Course. Study online. You can work through the course at your own pace, fitting it around work and other commitments. The course is free for adults aged 19 or over who live in England and meet the funding criteria. You'll cover communication techniques, interpersonal skills, group interactions, and how to store and share information legally and professionally. It covers a wide range of settings, from careers and employment to housing, health, and financial advice. The course typically takes 7 weeks to complete.

Who this course is for

This course is designed for anyone looking to work or currently working in a role where you provide information, advice or guidance. You may be interested in supporting people with careers advice, customer service, mentoring, education, employment, housing, learning or legal support as well as advice in a range of other public sector settings. The course won't make you a qualified information, advice and guidance worker but it will help you to move on to further sector specific training courses.

Entry requirements

There are no previous qualifications required to complete this qualification. This is an entry level qualification aimed to build your skills and knowledge.

What you will learn

  • You'll learn how to communicate information clearly and accurately in professional settings.
  • You'll explore interpersonal skills and how to manage group interactions effectively.
  • You'll understand the legal and professional rules around sharing information.
  • You'll learn how to store and retrieve information in line with the law.
  • You'll develop knowledge of the different settings where information, advice or guidance is provided, including careers, housing, health, and financial services.
  • You'll build awareness of the boundaries of your role when giving advice or guidance.

How you will learn

You'll study entirely online through a flexible learning platform. All deadlines are shown within your online course area so you can plan your study around your schedule. Assessment is built into the course and completed online. There are no exams to sit in person. You'll need your National Insurance number, a form of identification, employment documents, and details of your previous qualifications to enrol.

What you will need to bring

To enrol you'll need your National Insurance number, a form of identification, employment documents, and details of your previous qualifications. Learning Curve will confirm anything else you need before you start.

Where next

Jobs you could do

  • Careers adviser, supporting people with employment and education choices
  • Customer service adviser, giving accurate information to the public
  • Housing support worker, advising on housing options and rights
  • Debt or financial guidance worker, helping people manage money
  • Learning mentor, supporting adults or young people in education
  • Employment support worker, helping people find and keep work
  • Community outreach worker, providing guidance in public sector settings

What you could study next

This qualification is a starting point, not a full IAG licence. To work as a qualified information, advice and guidance professional, you'll typically need a Level 3 or Level 4 qualification in IAG. The Level 3 Award or Certificate in Information, Advice or Guidance is a natural next step. If you work in careers specifically, the Level 6 Diploma in Career Guidance and Development is the qualification recognised for professional practice.

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