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Free Level 2 Information, Advice and Guidance Course Online – Learning Curve Courses

CostFREE
Duration7 weeks
LevelLevel 2
DeliveryOnline
StartFlexible
Awarding bodyNCFE awarding body
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About this course

Free Level 2 Information, Advice or Guidance Course. Study online. You can work through the course at your own pace, which makes it practical if you have work, caring responsibilities, or other commitments. The course takes around 7 weeks and covers the skills and knowledge needed to support people in roles involving careers advice, customer service, mentoring, housing, employment, or legal support. It is a useful step if you are already working or volunteering in a setting where you give guidance to others.

Who this course is for

Anyone looking to work or currently working in a role where you provide information, advice or guidance. You may be interested in supporting people with careers advice, customer service, mentoring, education, employment, housing, learning or legal support as well as advice in a range of other public sector settings. The course won't make you a qualified information, advice and guidance worker but it will help you to move on to to further sector specific training courses.

Entry requirements

If you aren't already working or volunteering in an information, advice or guidance role then it may be difficult to evidence some of the assessment criteria.

What you will learn

  • You'll understand the principles behind giving information, advice, and guidance to others.
  • You'll learn how to communicate clearly and appropriately with people seeking support.
  • You'll explore the boundaries of your role and when to refer someone to another service.
  • You'll develop knowledge of equality, diversity, and inclusion in an advice or guidance setting.
  • You'll learn how to keep records and maintain confidentiality when working with clients.
  • You'll understand the range of settings where information, advice, or guidance is provided.

How you will learn

The course is delivered fully online. You will complete written assignments and portfolio-based tasks that draw on your experience in a relevant role or volunteering setting. Assessment is based on evidence you gather from your work or voluntary activity. Because some assessment criteria require you to demonstrate real practice, the course works best if you are already in a role where you give information, advice, or guidance to others.

What you will need to bring

You will need your National Insurance number, a form of identification, employment documents, and details of your previous qualifications when you enrol. Learning Curve Courses will confirm anything else you need before you start.

Where next

Jobs you could do

  • Careers adviser assistant: support people exploring work or training options
  • Employment adviser: help clients find and apply for jobs
  • Housing support worker: guide people through housing options and applications
  • Customer service adviser: handle queries and signpost people to the right services
  • Mentor or learning support worker: support learners in education or training settings
  • Community outreach worker: provide information and referrals in public sector settings
  • Benefits adviser (support role): help people understand their entitlements

What you could study next

This level 2 information, advice or guidance qualification is a step toward more specialist training. You could progress to a Level 3 Award, Certificate, or Diploma in Information, Advice or Guidance, which is recognised for those working in a professional IAG role. From there, a Level 4 Diploma in Information, Advice and Guidance is the qualification many employers look for in senior or specialist adviser positions. Sector-specific qualifications in careers guidance, housing, or employment support are also worth exploring depending on the area you want to work in.

Apply on learningcurvegroup.co.uk →
Apply now →

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