Free Level 2 Information, Advice or Guidance Course in Northallerton. Classes run at Richmond Adult Learning and Skills Service, part-time during the day. This free information, advice or guidance course for adults runs for 4 hours per week, giving you a manageable pace alongside other commitments. You'll build knowledge of how to give accurate, impartial information and guidance to people who need support. The course suits those already working or volunteering in a role where they advise others and want a formal qualification to back that up.
Who this course is for
This qualification is aimed at learners who are looking to expand their knowledge in this area as an addional qualification to support their role.
Entry requirements
To be eligible for funding for courses you must be over 19 years of age as at 31st August in the current academic year and not be an apprentice,further eligibility may be linked to where you live and your individual income.
What you will learn
You'll understand the principles behind giving impartial information, advice or guidance.
You'll learn how to communicate clearly and appropriately with people seeking support.
You'll explore the boundaries of your role and when to refer someone to another service.
You'll develop skills in listening and questioning to identify what someone actually needs.
You'll learn how to keep accurate records of advice interactions.
You'll understand equality, diversity and inclusion as they apply to guidance work.
How you will learn
Classes are classroom based, part-time during the day at Richmond Adult Learning and Skills Service. You'll learn through tutor-led sessions, group discussion, and practical activities. Assessment is through portfolio-based evidence and written tasks that reflect your work or placement experience. Your tutor will guide you through building the evidence needed to complete the Level 2 Information, Advice or Guidance Qualification.
What you will need to bring
The centre will provide most materials. Richmond Adult Learning and Skills Service will confirm anything else you need before you start.
Where next
Jobs you could do
Information and advice worker - supporting people in community or charity settings
Careers adviser - helping people explore work and training options
Employment support worker - guiding people back into work
Housing advice officer - advising on tenancy and housing options
Citizens Advice volunteer or paid adviser - generalist advice across many areas
Benefits adviser - helping people understand and claim entitlements
Community outreach worker - connecting people with local services
What you could study next
Level 3 Award in Information, Advice or Guidance - deepens your knowledge and is suited to those taking on more responsibility in an advice role.
Level 3 Diploma in Advice and Guidance - a fuller qualification for those moving into a specialist or senior adviser position.
Level 3 Certificate in Counselling Skills - useful if you want to develop more in-depth listening and support skills alongside your guidance work.
