Free Level 2 Information, Advice or Guidance Course in Catterick Garrison. Classes run at Catterick Library & Information Centre, part-time during the day. The course runs over 6 months, making it manageable alongside other commitments. You'll build knowledge across information, advice or guidance practice, covering how to support people effectively in a range of settings. This free information, advice or guidance course for adults is designed to sit alongside an existing role, adding a recognised qualification to your experience.
Who this course is for
This qualification is aimed at learners who are looking to expand their knowledge in this area as an addional qualification to support their role.
Entry requirements
To be eligible for funding for courses you must be over 19 years of age as at 31st August in the current academic year and not be an apprentice,further eligibility may be linked to where you live and your individual income.
What you will learn
You'll understand the principles and practices of information, advice or guidance work.
You'll learn how to support clients in accessing the information they need.
You'll develop skills in active listening and effective questioning.
You'll explore boundaries and referral processes within guidance roles.
You'll learn how to maintain records and handle information responsibly.
You'll understand equality, diversity and inclusion in advice and guidance settings.
How you will learn
You'll attend classroom-based sessions at Catterick Library & Information Centre. Learning is delivered part-time during the day over 6 months. Assessment is through written assignments and portfolio evidence drawn from your work or placement experience. You'll be assessed on your understanding of guidance practice and your ability to apply it in real situations.
What you will need to bring
The centre will provide most materials. Catterick Library & Information Centre will confirm anything else you need before you start.
Where next
Jobs you could do
Careers adviser, supporting people with career decisions and options
Employment adviser, helping clients find and prepare for work
Community support worker, guiding people to local services
Benefits adviser, assisting clients with welfare and entitlements
Volunteer coordinator, advising and supporting volunteers in organisations
Housing support worker, providing guidance on housing options and rights
Youth worker, offering advice and guidance to young people
What you could study next
Level 3 Award, Certificate or Diploma in Information, Advice or Guidance: the natural next step if you want to take on more responsibility or move into a specialist guidance role.
Level 3 Certificate in Careers Information and Advice: suited to those moving toward a careers adviser role.
Level 4 Diploma in Career Information and Advice: for those aiming at senior or professional-level guidance work.
