Free Level 2 Information, Advice or Guidance Course in Northallerton. Evening classes run at Richmond Adult Learning and Skills Service, part-time to fit around your existing commitments. This free information, advice or guidance course for adults is designed to build on knowledge you already use in a supporting or advisory role. Sessions run for around 4 hours. You'll cover the principles and practice of giving information, advice, and guidance to others. The TQUK Level 2 information, advice or guidance qualification is recognised by employers in advice, support, and community-facing roles.
Who this course is for
This qualification is aimed at learners who are looking to expand their knowledge in this area as an addional qualification to support their role.
Entry requirements
To be eligible for funding for courses you must be over 19 years of age as at 31st August in the current academic year and not be an apprentice,further eligibility may be linked to where you live and your individual income.
What you will learn
You'll understand the principles behind giving effective information, advice, and guidance.
You'll explore the boundaries and responsibilities of an advice or guidance role.
You'll learn how to communicate clearly and appropriately with different people.
You'll identify sources of information and how to refer people to the right services.
You'll develop skills in listening and questioning to support others effectively.
You'll understand confidentiality and the legal and ethical frameworks that apply.
How you will learn
Classes are delivered in a classroom setting at Richmond Adult Learning and Skills Service. You'll learn through tutor-led sessions, group discussion, and practical activities. Assessment is through written assignments and portfolio evidence that you build up during the course. There are no formal exams.
What you will need to bring
The centre will provide most materials. Richmond Adult Learning and Skills Service will confirm anything else you need before you start.
Where next
Jobs you could do
Advice worker, supporting people with housing, benefits, or employment queries
Information and guidance officer, helping clients navigate services
Community support worker, providing guidance in local or voluntary settings
Careers adviser, supporting people with employment and training choices
Customer support adviser, handling queries in public or third-sector organisations
Welfare rights adviser, helping people understand their entitlements
What you could study next
Level 3 Award, Certificate or Diploma in Information, Advice or Guidance: the natural next step if you want to take on more responsibility or move into a specialist advisory role.
Level 3 Certificate in Counselling Skills: useful if you work in a support role and want to develop deeper listening and helping skills.
Level 3 Award in Education and Training: relevant if you move into a training or facilitation role within an advice or guidance service.
