Free Level 2 Information, Advice or Guidance Course in Catterick Garrison. Evening classes run at Catterick Library & Information Centre, part-time to fit around your existing commitments. This free information, advice or guidance course for adults is designed to build on knowledge you already use in a supporting role. Each session runs for 4 hours. You'll study how to give effective information, advice, and guidance to others in a range of settings.
Who this course is for
This qualification is aimed at learners who are looking to expand their knowledge in this area as an addional qualification to support their role.
Entry requirements
To be eligible for funding for courses you must be over 19 years of age as at 31st August in the current academic year and not be an apprentice,further eligibility may be linked to where you live and your individual income.
What you will learn
You'll understand the principles behind giving information, advice, and guidance.
You'll learn how to communicate clearly and appropriately with different people.
You'll explore the boundaries and responsibilities of an IAG role.
You'll develop skills in signposting people to the right services.
You'll learn how to maintain confidentiality and follow relevant guidelines.
You'll understand how to support people in making informed decisions.
How you will learn
Classes are delivered face-to-face at Catterick Library & Information Centre on weekday evenings. You'll learn through tutor-led sessions, group discussion, and practical activities. Assessment is through written assignments and portfolio evidence that you build up during the course. There are no formal exams.
What you will need to bring
The centre will provide most materials. Catterick Library & Information Centre will confirm anything else you need before you start.
Where next
Jobs you could do
Information and advice worker, supporting clients in community or charity settings
Employment adviser, helping people find and prepare for work
Housing support worker, guiding people through housing options
Careers adviser, working in schools, colleges, or employment services
Citizens Advice volunteer or paid adviser
Benefits adviser, helping people understand their entitlements
Community support worker, linking people to local services
What you could study next
Level 3 Award, Certificate or Diploma in Information, Advice or Guidance: the natural next step if you want to take on more complex casework or move into a senior IAG role.
Level 3 Certificate in Employability: useful if you work in employment support or job coaching.
Level 3 Award in Education and Training: worth considering if you want to move into training or teaching others in an IAG context.
