Free Level 2 Information, Advice or Guidance Course. Study online. You can work through this free information, advice or guidance course at your own pace, fitting it around your other commitments. It takes around 10 hours to complete. The course covers the knowledge and skills needed to give information, advice or guidance in a range of settings. This level 2 information, advice or guidance qualification is transferable across sectors, so you can apply what you learn to your own work context. You must be 16 years old or over to enrol.
Who this course is for
This course is suitable for anyone working in, or looking to work in, a role which involves the giving
of information, advice or guidance. The knowledge gained by carrying out this qualification is transferable across a wide range of sectors, allowing you to apply it to your own employment context. The minimum age requirement is 16 years old.
What you will learn
You'll understand the principles behind giving information, advice or guidance effectively.
You'll learn how to communicate clearly and appropriately with people seeking support.
You'll explore the boundaries and responsibilities of an information, advice or guidance role.
You'll understand how to refer people to other services when needed.
You'll learn how to maintain confidentiality and work within relevant legal frameworks.
You'll develop awareness of equality, diversity and inclusion in advice and guidance settings.
How you will learn
The course is delivered fully online. You study at your own pace using online learning materials. Assessment is through knowledge-based tasks completed online. IOW College will confirm the details of your assessment when you enrol.
What you will need to bring
The centre will provide most materials. IOW College will confirm anything else you need before you start.
Where next
Jobs you could do
Information and advice worker, supporting people in community or charity settings
Guidance adviser, helping people with employment or education choices
Welfare rights adviser, supporting people to access benefits and services
Careers adviser, guiding people through work and training options
Support worker, providing information and signposting in care or housing roles
Customer services adviser, in roles requiring structured advice and referral
What you could study next
Level 3 Award in Information, Advice or Guidance: builds on this Certificate and deepens your practice, useful if you want to take on more responsibility in an advice role.
Level 3 Diploma in Information, Advice or Guidance: a fuller qualification suited to those working in dedicated IAG roles such as careers guidance or welfare advice.
Level 3 Award in Education and Training: relevant if you move into a training or facilitation role alongside your advice work.
