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Level 2 Information, Advice and Guidance Course Online – TEC Partnership

CostFREE
Duration361 days
LevelLevel 2
DeliveryOnline
StartFlexible
Awarding bodyTraining Qualifications UK awarding body
Apply now →

About this course

Level 2 Information, Advice or Guidance Course. Study online. You can work through the course at your own pace, which makes it a practical option if you need to fit learning around work or other commitments. The course runs over approximately 12 months. It covers the skills and knowledge needed to give information, advice, or guidance to others in a range of settings. Fees may apply if you are 19 or over. Contact TEC Partnership to confirm what applies to you.

Who this course is for

Adults

Entry requirements

https://www.scarboroughtec.ac.uk/

What you will learn

  • You'll understand the principles behind giving information, advice, and guidance effectively.
  • You'll learn how to communicate clearly with people who need support.
  • You'll explore the boundaries of your role and when to refer someone to another service.
  • You'll develop skills in listening and asking the right questions.
  • You'll learn how to keep records and maintain confidentiality.
  • You'll understand equality, diversity, and inclusion in an advice or guidance context.

How you will learn

You'll study online and complete assessed work as you progress through the course. Assessment is based on written assignments and evidence of your understanding. You work through the material at your own pace over the course period. There are no exams. Your work is submitted online and assessed against the qualification standards.

What you will need to bring

The centre will provide most materials. TEC Partnership will confirm anything else you need before you start.

Where next

Jobs you could do

  • Advice worker. Supports people with housing, benefits, or employment queries.
  • Guidance adviser. Helps individuals explore education or career options.
  • Community support worker. Provides information and signposting in local services.
  • Welfare rights adviser. Guides people through benefits and entitlements.
  • Employment adviser. Supports jobseekers with options and next steps.
  • Youth support worker. Gives information and guidance to young people.
  • Helpline adviser. Answers queries and directs callers to the right services.

What you could study next

A Level 3 Award, Certificate, or Diploma in Information, Advice or Guidance would be a natural next step. It builds on what you've learned and is suited to roles with more responsibility or specialist focus. You could also look at a Level 3 qualification in Counselling or a related people-focused subject, depending on the direction you want to take.

Apply on scarboroughtec.ac.uk →
Apply now →

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