Free Level 2 Information, Advice or Guidance Course. Study online. You work through the course at your own pace over 25 weeks, fitting study around your existing commitments. The course covers how to give effective information, advice, and guidance to clients across a range of settings, from careers and employment support to debt advice and housing. It suits people already working in an advisory role and those looking to move into one. You'll earn the TQUK Level 2 Certificate in Information, Advice or Guidance.
Who this course is for
This TQUK qualification is suitable for those working or looking to work in a range of roles where the provision of information, advice or guidance is a requirement, for example, those people who work in or are looking to work in an information, advice or guidance role such as Careers Advisor, Counsellor Customer Service Advisor, Debt Advisor, Employment Advisor, Help-desk Advisor, Housing Support Worker, Learning Support Worker, Legal Services Support Worker, and Peer Mentor.
Entry requirements
Please see our website for full details
What you will learn
You'll understand the principles and practices of information, advice or guidance work.
You'll learn how to communicate effectively with clients in different situations.
You'll develop skills in identifying client needs and signposting to appropriate services.
You'll explore the boundaries and responsibilities of an advice or guidance role.
You'll learn how to maintain accurate records and handle client information appropriately.
You'll understand equality, diversity, and inclusion in an advice or guidance context.
How you will learn
You study online, working through course materials at your own pace. Assessment is through written assignments and portfolio evidence that you build up over the course. You submit your work online for marking. There are no exams. BCoT will confirm the full assessment details before you start.
What you will need to bring
The centre will provide most materials. BCoT will confirm anything else you need before you start.
Where next
Jobs you could do
Careers advisor, supporting people with career planning and job search
Employment advisor, helping clients find and sustain work
Debt advisor, guiding clients through financial difficulty
Customer service advisor, handling queries and providing information
Housing support worker, advising clients on housing options
Learning support worker, assisting learners in education settings
Peer mentor, providing guidance and support to peers
Help-desk advisor, resolving queries and signposting services
What you could study next
Level 3 Award, Certificate or Diploma in Information, Advice or Guidance: the next step if you want to take on more complex casework or move into a senior advisory role.
Level 3 Diploma in Careers Information and Advice: relevant if you want to specialise in careers guidance work.
Level 4 Diploma in Career Guidance and Development: required for those aiming to become a qualified careers professional.
