Free Level 2 Information, Advice or Guidance Course. Study online at your own pace over around 6 months. This free information, advice or guidance course for adults fits around your existing commitments, with no need to travel to a centre. It builds your knowledge of how to give effective information, advice, and guidance to others, supporting the work you already do in a helping or advisory role. The course is open to learners aged 19 or over.
Who this course is for
This qualification is aimed at learners who are looking to expand their knowledge in this area as an addional qualification to support their role.
Entry requirements
To be eligible for funding for courses you must be over 19 years of age as at 31st August in the current academic year and not be an apprentice,further eligibility may be linked to where you live and your individual income.
What you will learn
You'll understand the principles and practices of giving information, advice, or guidance.
You'll learn how to communicate clearly and appropriately with people seeking support.
You'll explore the boundaries and responsibilities of an information, advice, or guidance role.
You'll develop knowledge of referral processes and when to signpost people to other services.
You'll understand equality, diversity, and inclusion in an advice or guidance context.
You'll learn how to record and report interactions in line with organisational requirements.
How you will learn
You'll study online, working through course materials at a pace that suits you. Assessment is through written assignments and portfolio evidence that you submit online. There are no formal exams. You'll demonstrate your knowledge by applying it to realistic scenarios drawn from information, advice, and guidance settings.
What you will need to bring
The centre will provide most materials. Northallerton Adult Learning and Skills Service will confirm anything else you need before you start.
Where next
Jobs you could do
Information and advice worker, supporting clients in community or charity settings
Careers adviser, helping people explore employment and training options
Benefits adviser, guiding people through welfare and financial support
Housing adviser, assisting clients with tenancy and housing queries
Employment support worker, helping people into work or training
Volunteer coordinator, advising and supporting volunteer teams
Community support worker, providing guidance to vulnerable adults
What you could study next
Level 3 Award, Certificate or Diploma in Information, Advice or Guidance: the natural next step if you want to take on more complex casework or move into a senior advisory role.
Level 3 Certificate in Careers Information and Advice: a specialist route for those moving toward professional careers guidance work.
Level 4 Diploma in Career Information and Advice: for those aiming at a qualified careers adviser role in education or employment services.
