Free Level 2 Business Support Course in North Shields
CostFREE
Duration311 hours
LevelLevel 2
DeliveryClassroom based
StartFlexible
Study modeFull-time
AttendanceDaytime
Awarding body
About this course
Free Level 2 Business Support Course in North Shields. Classes run at Barnardo's Employment, Training and Skills North, full-time during the day. The course covers everyday administrative tasks and the skills needed to work in a business support role. At 311 hours, it's a focused programme that takes you through the core knowledge employers look for. You'll cover areas such as communication, document production, and how organisations work.
Who this course is for
Level 2 will suit you if you are working in or want to work in a business support role. You're interested in learning how to carry out everyday administrative tasks.
What you will learn
You'll learn how to carry out everyday administrative tasks in a business setting.
You'll develop written and verbal communication skills for the workplace.
You'll practise producing and managing business documents.
You'll understand how organisations are structured and how teams work together.
You'll learn how to handle information and data accurately and confidentially.
You'll build skills in planning and organising your own workload.
You'll explore how to use digital tools and office software in a support role.
How you will learn
You'll learn through classroom-based sessions at the centre. Assessment is through a combination of coursework, practical tasks, and portfolio evidence that you build up throughout the course. Your tutor will guide you through each topic and support you as you complete assignments. There are no formal written exams.
What you will need to bring
The centre will provide most materials. Barnardo's Employment, Training and Skills North will confirm anything else you need before you start.
Where next
Jobs you could do
Business administrator: general admin and office support roles
Office assistant: day-to-day administrative tasks in any sector
Receptionist: front-of-house and administrative duties
Data entry clerk: accurate input and management of records
Team administrator: supporting a specific team or department
Customer service advisor: handling queries and correspondence
Personal assistant: supporting a manager or senior colleague
What you could study next
Level 3 Business Administration Qualification: deepens your knowledge and prepares you for supervisory or senior admin roles.
Level 3 Customer Service Qualification: a natural step if you move into client-facing work.
Level 2 or 3 IT User Skills Qualification: strengthens your digital skills alongside your business support knowledge.
AAT Level 2 Certificate in Accounting: an option if you want to move into finance or accounts administration.
