Free Level 2 Principles of Business and Administration Course in Middlesbrough. Classes run at Triage Sunderland, with daytime sessions designed to fit around other commitments. This principles of business and administration course covers the skills and knowledge needed to work in a business administration role. The course runs over 13 days part-time, so you can progress at a manageable pace. You'll have an initial assessment to make sure the Level 2 Principles of Business and Administration Qualification is the right fit for you.
Who this course is for
Certificate in Business Administration has been designed to allow learners to obtain and then demonstrate the skills and knowledge to work at a position in the Business Administration sector.
What you will learn
You'll understand how organisations are structured and how they operate day to day.
You'll learn how to handle business documents, records, and correspondence accurately.
You'll develop skills in planning and managing your own workload effectively.
You'll explore how communication works within a business environment, including written and verbal methods.
You'll understand the principles of customer service in an administrative context.
You'll learn how to use business technology and office equipment appropriately.
You'll understand health, safety, and security responsibilities in a workplace setting.
How you will learn
You'll learn through classroom-based sessions at Triage Sunderland. Assessment is based on written assignments and knowledge-based tasks that demonstrate your understanding of business and administration principles. There are no exams. Your work is submitted as a portfolio of evidence showing what you know and can apply in a business environment.
What you will need to bring
The centre will provide most materials. Triage Sunderland will confirm anything else you need before you start.
Where next
Jobs you could do
Administrator: general office support across most sectors
Receptionist: front-of-house administration and customer contact
Office assistant: day-to-day clerical and admin tasks
Data entry clerk: accurate input and management of business records
Business support officer: coordination and admin within teams or departments
Personal assistant: diary management and administrative support to a manager
What you could study next
Level 3 Business Administration Qualification: builds on Level 2 knowledge and prepares you for supervisory or senior admin roles.
Level 3 Team Leader or Supervisor Apprenticeship: combines on-the-job learning with formal study if you move into a team-leading position.
AAT Level 2 Certificate in Accounting: a natural step if you want to move into finance or accounts administration.
