Free Level 2 Business Admin Course in Wallsend. Classes run at Swans Centre for Innovation, part-time during the day, so you can fit study around other commitments. Over 12 weeks, you'll build a solid understanding of business administration principles, covering the knowledge and skills that underpin office and admin roles. This is a practical business admin qualification that covers how organisations work, communication, and day-to-day administrative processes. You'll have an initial assessment to make sure this is the right level for you.
Who this course is for
Learners should be seeking to develop their knowledge and understanding of the Principles of Business Administration.
What you will learn
You'll understand how business organisations are structured and how they operate.
You'll learn the principles of effective communication in a business setting.
You'll explore how to manage and store information and records correctly.
You'll understand how to handle business documents and correspondence.
You'll learn about health, safety, and security in the workplace.
You'll develop knowledge of how to support business events and meetings.
You'll understand the importance of customer service within business administration.
How you will learn
Classes are delivered in person at Swans Centre for Innovation. You'll be assessed through written assignments and knowledge-based tasks that test your understanding of business administration principles. There are no exams. Work is completed at your own pace across the 12 weeks, with tutor support throughout.
What you will need to bring
The centre will provide most materials. Swans Centre for Innovation will confirm anything else you need before you start.
Where next
Jobs you could do
Business Administrator: general admin support across most sectors.
Office Administrator: day-to-day running of an office environment.
Receptionist: front-of-house admin and customer-facing duties.
Data Entry Clerk: inputting and managing business records.
Administrative Assistant: supporting teams with documents and correspondence.
Team Secretary: organising schedules, meetings, and communications.
What you could study next
Level 3 Business Administration Diploma: the next step if you want to move into senior admin or supervisory roles.
Level 2 Customer Service Qualification: complements business admin skills with a focus on customer-facing work.
Level 2 Team Leading Qualification: useful if you're aiming toward a team leader or coordinator role.
Level 3 Management Qualification (CMI or ILM): for those looking to move into management further down the line.
