Free Level 2 Business Admin Course. Study online. You can work through the course at your own pace, fitting study around your other commitments. Over 14 weeks, you'll build the knowledge and skills needed to work in a business support role across a wide range of sectors. Topics cover office procedures, communication, managing information, and supporting business operations. You'll have an initial assessment before you start to make sure this is the right level for you.
Who this course is for
If you like the idea of an office-based career and want to work in a business support role then this course is for you. You might also find it useful if you already work in business administration and you're looking to move on to in your career. The course will provide you with the knowledge and skills you'll need to work in any modern office across a range of sectors.
Entry requirements
You will have an initial assessment to make sure that this level is right for you.
What you will learn
You'll understand how modern offices and business support functions operate.
You'll learn how to manage and store business information effectively.
You'll develop professional communication skills for written and verbal workplace settings.
You'll explore how to support business events, meetings, and day-to-day administration.
You'll understand the principles of customer service in a business context.
You'll learn how to handle data and maintain records in line with business requirements.
You'll gain knowledge of health, safety, and security in an office environment.
How you will learn
The course is delivered entirely online, so you study when and where it suits you. Assessment is through written assignments and knowledge-based tasks completed online. You submit your work digitally and receive feedback from your assessor. There are no exams. North Tyneside Employment and Skills will guide you through the process and support you throughout your 14 weeks of study.
What you will need to bring
The centre will provide most materials. North Tyneside Employment and Skills will confirm anything else you need before you start.
Where next
Jobs you could do
Business Administrator: general admin support across any sector
Office Administrator: day-to-day running of an office environment
Administrative Assistant: supporting teams with correspondence and records
Receptionist: front-of-house admin and customer-facing duties
Data Entry Clerk: maintaining accurate business records and databases
Team Secretary: diary management and document preparation for a team
Customer Service Administrator: handling queries and admin in a support role
What you could study next
Level 3 Business Administration Qualification: deepens your knowledge and prepares you for senior admin or supervisory roles.
Level 3 Team Leader or Supervisor Apprenticeship: a natural step if you're moving into managing a small team.
AAT Level 2 Certificate in Accounting: if you want to move into finance or accounts within a business setting.
Level 3 Certificate in Principles of Management: broadens your options into office management and operations.
