Free Level 2 Business Admin Course in Portsmouth. Classes run at COPC Highbury Campus, part-time during the day, so you can fit study around other commitments. Over the course of a year, you'll build the knowledge and skills that underpin office and administrative work: communication, organisation, record-keeping, and how businesses operate. You'll have an initial assessment to make sure this is the right level for you, and the centre will use it to plan your learning.
Who this course is for
TBA
Entry requirements
TBA
What you will learn
You'll understand how business organisations are structured and how they operate.
You'll learn how to communicate effectively in a professional setting, in writing and verbally.
You'll develop skills in managing information, records, and documents.
You'll explore how to handle diary management and scheduling tasks.
You'll understand the principles of customer service in a business context.
You'll learn how to work with others and support teams in an office environment.
You'll gain an understanding of health, safety, and security in the workplace.
How you will learn
You'll attend classroom-based sessions at COPC Highbury Campus during the day. Learning is delivered face to face, with tutor support throughout. Assessment is through written assignments and portfolio evidence that you build up over the year. There are no formal written exams.
What you will need to bring
The centre will provide most materials. COPC Highbury Campus will confirm anything else you need before you start.
Where next
Jobs you could do
Business Administrator: general admin support across most sectors.
Office Administrator: day-to-day running of an office or team.
Receptionist: front-of-house admin and customer-facing duties.
Administrative Assistant: supporting managers and departments with paperwork and scheduling.
Data Entry Clerk: maintaining accurate records and databases.
Personal Assistant: diary and correspondence management for senior staff.
Customer Service Administrator: handling queries and admin in customer-facing roles.
What you could study next
Level 3 Business Administration Qualification: deepens your knowledge and opens doors to supervisory or team leader roles.
Level 3 Diploma in Management: a step toward managing teams or departments.
AAT Level 2 Certificate in Accounting: if you want to move into finance or accounts administration.
Apprenticeship in Business Administration: apply your skills in a paid workplace setting while earning a qualification.
