Free Level 2 Business Admin Course. Study online, at your own pace, in around 6 months. There are no entry requirements beyond a suitable level of English; you'll complete an initial assessment at enrolment so your learning can be planned around your needs. The course covers communication in a business environment, administrative services, document production, information management, and working relationships. It prepares you for support roles across all kinds of organisations, from small businesses to large companies. A free business admin course for adults who need flexibility around work, family, or other commitments.
Who this course is for
A qualification in Business Administration can help you succeed in a support role in any size or type of organisation. These roles include: Secretary, Receptionist, Administrator, Personal assistant And Junior Administrator Units include Communication in a business environment Principles of providing administrative services Principles of document production and information management Understand employer organisations Manage personal performance and development Develop working relationships with colleagues
Entry requirements
There are no entry requirements for this course other than having a correct level of English and you will do an initial assessment as part of your enrolment.
What you will learn
You'll learn how to communicate effectively in a business environment.
You'll understand how to provide and coordinate administrative services.
You'll develop skills in document production and information management.
You'll learn how organisations are structured and how they operate.
You'll manage your own performance and plan your professional development.
You'll build effective working relationships with colleagues and stakeholders.
How you will learn
You study entirely online, working through units at a pace that suits you. Assessment is based on written assignments and knowledge questions completed online. You'll submit work covering each unit, including communication, administrative services, document production, and employer organisations. There are no exams. Your progress is assessed throughout the course rather than at a single end point.
What you will need to bring
The centre will provide most materials. Hartlepool Learning, Work and Skills will confirm anything else you need before you start.
Where next
Jobs you could do
Business administrator: general admin support across any organisation
Receptionist: front-of-house and administrative duties
Secretary: document handling, correspondence, and diary management
Personal assistant: supporting managers with day-to-day tasks
Junior administrator: entry-level admin role in offices or public services
Office administrator: coordinating office operations and communications
What you could study next
Level 3 Business Administration Qualification: deepens your knowledge and moves you toward supervisory or senior admin roles.
Level 3 Team Leader or Supervisor Apprenticeship: combines on-the-job training with a nationally recognised qualification for those moving into management.
Level 2 or 3 Customer Service Qualification: broadens your skills if your role involves client-facing work.
