Free Level 2 Business Admin Course in North Shields. Evening classes run at Norham Adult Learning Centre, so you can fit study around work or other commitments. Over 10 weeks, you'll build a solid understanding of business administration principles, covering the knowledge and skills that underpin office and admin roles. This is a practical business admin qualification that covers how organisations operate, communicate, and manage information. Earning a level 2 business admin certificate shows employers you understand the fundamentals of professional administration.
Who this course is for
Learners should be seeking to develop their knowledge and understanding of the Principles of Business Administration.
What you will learn
You'll understand how business organisations are structured and how they operate.
You'll learn how to communicate professionally in a business environment.
You'll explore how information is managed, stored, and used within organisations.
You'll understand the principles of managing business documents and records.
You'll learn about health, safety, and security responsibilities in the workplace.
You'll develop knowledge of how to support business events and meetings.
You'll understand the principles of customer service in a business context.
How you will learn
Classes are held in the evening at Norham Adult Learning Centre. You'll learn through classroom-based sessions covering the principles of business administration. Assessment is through written assignments and knowledge-based tasks that you complete as you work through the course. There are no exams.
What you will need to bring
The centre will provide most materials. Norham Adult Learning Centre will confirm anything else you need before you start.
Where next
Jobs you could do
Business Administrator: general admin support across any sector
Office Administrator: day-to-day running of office operations
Receptionist: front-of-house admin and communications
Administrative Assistant: supporting teams with documents and scheduling
Data Entry Clerk: managing and inputting business records
Customer Service Administrator: handling queries and admin in customer-facing roles
What you could study next
Level 3 Business Administration Diploma: deepens your knowledge and is suited to supervisory or more senior admin roles.
Level 2 Customer Service Qualification: complements business admin skills if you work in a customer-facing environment.
Level 2 Team Leading Qualification: a natural next step if you're moving toward a supervisory position.
