Free Level 1 Business Admin Course in Gillingham

CostFREE
Duration1 month
LevelLevel 1
DeliveryClassroom based
StartFlexible
Study modeFull-time
AttendanceDaytime
Awarding bodyCity & Guilds awarding body

About this course

Free Level 1 Business Admin Course in Gillingham. Classes run at Medway Learning and Skills Hub, full-time Monday to Friday. This is a free business admin course for adults who are unemployed and on a recognised benefit. The four-week programme covers routine office operations across public, private, and voluntary sector settings. You'll need English at Entry Level 3 and good IT skills, including Word, email, and the internet. The course runs four days a week on core study, with a budget planning and employability session on Fridays.

Who this course is for

This intensive 4-week programme has been designed to meet the needs of adult learners who are seeking employment in administrative support roles in an office environment. This course provides a basic understanding of routine operations found in many organisations in the public, private and voluntary sectors. This is a full-time course from Monday to Friday. You will work on the study programme 4 days a week (Mon Thurs) and have a Budget Planning session on Friday in week 1, and Skills and Employability sessions on Friday in weeks 2, 3 and 4, leading to a guaranteed interview.

The aim of this course is to help you gain individual units via a portfolio to achieve a nationally recognised Level 1 Award in Business and Administration, certified by City & Guilds. You will also develop an understanding of mindfulness and ways to manage wellbeing, explore the concept of mindset and understanding motivation, dealing with first days at work and coping with change, leading to Entry 3 Resilience and Grit qualification, certified by Ascentis. In addition, you will have the opportunity to update your CV and develop your interview skills, leading to guaranteed interview with employers at the end of your programme.

Entry requirements

You will need to have English at a minimum of Entry level 3, and a good background knowledge of computers. You wish to progress or develop your skill within an office environment. You will also need good IT skills. You need to know how to use Word, email and the internet. If you are interested in developing your IT skills further, we have a number of Digital Skills courses available that may help.

What you will learn

  • You'll understand routine administrative tasks used in office environments.
  • You'll learn how organisations in the public, private, and voluntary sectors operate.
  • You'll develop skills in written communication and document handling.
  • You'll practise using office software, including Word and email.
  • You'll build knowledge of budget planning basics.
  • You'll explore skills and employability practices relevant to administrative support roles.

How you will learn

You'll learn through classroom-based sessions at Medway Learning and Skills Hub, Monday to Thursday each week. Friday sessions cover budget planning and employability skills. Learning is structured and intensive over four weeks. Assessment is through coursework and practical tasks completed during the programme. Your progress will be reviewed throughout the course.

What you will need to bring

The centre will provide most materials. Medway Learning and Skills Hub will confirm anything else you need before you start.

Where next

Jobs you could do

  • Administrator. General office admin support in any sector.
  • Receptionist. Front-of-house admin and customer-facing duties.
  • Data entry clerk. Inputting and managing records and information.
  • Office assistant. Supporting day-to-day business operations.
  • Administrative support officer. Coordinating tasks across a team or department.

What you could study next

  • Level 2 Certificate in Business and Administration. The natural next step after this level 1 business admin qualification, covering more complex office tasks and responsibilities.
  • Level 2 Functional Skills in English or Maths. Strengthens your core skills and is recognised by employers as a GCSE equivalent.
  • Level 2 Customer Service Qualification. Useful if you want to move into customer-facing admin or reception roles.

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