Free Level 1 Business and Retail Course in Chatham. Classes run at Nacro Education Centre Chatham, daytime with flexible study over one year. You'll get a broad introduction to business and retail, covering topics like stock replenishment, customer service, and social media for business. The course includes work experience and small-group learning. You'll also build employability skills such as problem solving, team working, and personal budgeting.
Who this course is for
Get Set! to start your journey into the world of business with Nacro Education Spalding. If you’re thinking about a career in business or retail, looking for something a bit different from mainstream college, and still want a nationally recognised certificate, our Get Set! for Business and Retail is a great place to start. Crafted alongside industry experts, our Business and Retail Level 1 course will give you a broad introduction into business and administration for retail, and other sectors you may wish to pursue. This course is a perfect introduction to working in business or retail. Through work experience, practical learning in small, personalised classes and one-to-one support, you will come away with the hands-on experience and the confidence to take the next step towards your future career. Giving you the transferable skills and knowledge, you need to start your career, progress onto further levels of study, or pursue an apprenticeship. At the end of the course, you’ll have the hands-on experience and confidence you need to take your next step.
What you will learn
You'll learn how stock replenishment works in a retail environment.
You'll develop customer service skills used across business and retail roles.
You'll explore how social media is used in business.
You'll practise problem solving and team working in a practical setting.
You'll build personal budgeting and financial awareness skills.
You'll gain an introduction to business administration across different sectors.
How you will learn
You'll learn through practical, classroom-based sessions in small groups, with one-to-one support available. The course includes work experience alongside your classroom learning. Assessment is based on the skills and knowledge you build throughout the course. You'll have an initial assessment to confirm that the Level 1 Certificate in Business and Retail is the right starting point for you.
What you will need to bring
The centre will provide most materials. Nacro Education Centre Chatham will confirm anything else you need before you start.
Where next
Jobs you could do
Retail assistant: serving customers and managing stock on the shop floor.
Customer service advisor: handling queries in retail or business settings.
Stock room assistant: receiving, organising, and replenishing stock.
Sales assistant: supporting customers and processing transactions.
Office administrator: carrying out general admin tasks in a business.
Warehouse operative: picking, packing, and stock management.
What you could study next
Level 2 Certificate in Retail Skills: a natural next step if you want to go further in retail.
Level 2 Certificate in Business Administration: builds on the admin side of this course.
Retail or Business Administration Apprenticeship: combines paid work with further learning and leads to a recognised qualification.
