Level 4 Business Administration Course. Work-based training at your workplace. You study while working in a business administration role, building skills directly through your day-to-day responsibilities. The course typically takes one year to complete. You'll cover areas such as managing information, supporting decision-making, and leading business processes. A free business administration course for adults aged 19 and over, this level 4 business administration qualification is assessed in the workplace. City and Guilds NVQ Diploma in Business Administration at Level 4 with certificate.
Who this course is for
This course is suitable for all learners aged 19 and over.
Entry requirements
Visit our website for more information about what you will need to join this course.
What you will learn
You'll manage complex information and produce reports to support business decisions.
You'll develop skills in planning and organising work across a team or department.
You'll handle correspondence, data, and records to a high professional standard.
You'll support the development of business systems and administrative processes.
You'll communicate effectively with colleagues, managers, and external stakeholders.
You'll contribute to project work and help coordinate business activities.
You'll apply problem-solving approaches to operational and administrative challenges.
How you will learn
Assessment takes place in your workplace. You'll build a portfolio of evidence drawn from your actual job tasks, showing how you meet the requirements of the NVQ Diploma. This may include observations by an assessor, professional discussions, and written statements. Your assessor will visit you at work to review your evidence and progress. Learning is self-directed and tied to your role, so you apply new knowledge as you go.
What you will need to bring
The centre will provide most materials. Kent Adult Education will confirm anything else you need before you start.
Where next
Jobs you could do
Business Administrator: managing operations, processes, and administration at a senior level.
Office Manager: overseeing day-to-day running of an office or department.
Operations Coordinator: supporting business functions across teams and projects.
Executive Assistant: providing high-level administrative support to senior leaders.
Team Leader (Administration): supervising admin staff and coordinating workloads.
Project Support Officer: coordinating project documentation, schedules, and communications.
HR Administrator: handling HR processes, records, and employee correspondence.
What you could study next
Level 5 Diploma in Leadership and Management (CMI or ILM): a natural next step if you move into a management role.
Level 4 or 5 CIPD Qualification in People Management: relevant if your role moves toward HR or people operations.
Degree-level study in Business Management or Operations: some universities accept this NVQ Diploma as part of an entry application for relevant programmes.
