The main purpose of a customer service specialist is to be a 'professional' for direct customer support within all sectors and organisation types, You gather and analyse data and customer information that influences change and improvements in service
Entry requirements
To join you'll need to be seeking or already in employment. You must already have or expect to achieve ?grades C or above in Maths and English. Some employers may require you sit an aptitude test as well as an interview and be capable of ultimately learning higher level skills.
