Level 2 Travel and Tourism Course in Slough. Classes run at Slough and Langley College, full-time during the day, over 35 weeks. The travel and tourism industry supports over 2.1 million jobs across the UK, and this course gives you the skills and knowledge to work in it. You'll cover key areas of the sector, from customer service to destination knowledge. To start, you'll need four GCSEs at grade 3 or above, including Maths and English, or a Merit in a Level 1 qualification with equivalent Maths and English.
Who this course is for
The travel & tourism industry is a dynamic and fast growing sector accounting for over 2.1 million jobs in the United Kingdom. NCFE qualifications will provide you with key skills and knowledge to gain employment in this fast growing industry. Located near Windsor, we have the benefit of a leading cultural heritage on our doorstep, alongside LEGOLAND Windsor Resort and two major airports , with whom we offer further retail training opportunities. The course gives you the skills and knowledge to work in airports, airlines, tour operators, travel agencies, hotels or other accommodation, tourist information centres, tourist attractions, cruise line companies, holiday centres, conference or events organisations. We have great links with employers with whom we work to provide routes into employment. You will be taught by a team of lecturers with a high level of commercial knowledge and subject experience. Students will also have the opportunity to visit employers such as British Airways. Trips are an important part of the course. Previously students have been to Winter Wonderland, Thorpe Park and Central London. UK work experience is a compulsory part of the course.
Entry requirements
Four GCSE's at grade 3 or above to include Maths and English Language and/or a Merit grade in a level 1 qualification with Maths and English to GCSE grade 3 equivalent.
What you will learn
You'll develop knowledge of the UK and international travel and tourism industry
You'll learn how customer service works in travel and tourism settings
You'll explore popular destinations and what makes them attractive to visitors
You'll study how travel products and services are sold and packaged
You'll understand the role of airports, airlines, and tour operators
You'll learn about health, safety, and legal responsibilities in the sector
How you will learn
You'll learn through classroom sessions at Slough and Langley College. Assessment is through assignments and projects that test your knowledge and skills across the units. There are no formal written exams. Your tutor will guide you through the course content and support you with your assessed work throughout the 35 weeks.
What you will need to bring
The centre will provide most materials. Slough and Langley College will confirm anything else you need before you start.
Where next
Jobs you could do
Travel agent, helping customers plan and book holidays
Airport customer service agent, assisting passengers at check-in or gates
Holiday rep, supporting tourists at UK or overseas resorts
Tour operator assistant, helping to put travel packages together
Visitor attraction staff, working at heritage sites, theme parks, or resorts
Retail travel consultant, selling travel products in a high street or online setting
What you could study next
Level 3 Diploma in Travel and Tourism: the natural next step if you want to move into supervisory or specialist roles in the sector.
Level 3 Extended Diploma in Travel and Tourism: a broader qualification that can support progression to higher education in tourism, hospitality, or business.
Apprenticeship in Travel Consultant or Cabin Crew: earn while you train in a specific travel role.
