Level 2 Cabin Crew Course in Slough. Classes run at Slough and Langley College, part-time during the day. The course runs over 6 weeks, making it manageable alongside other commitments. You'll study the knowledge and skills airlines expect from cabin crew, covering passenger safety, customer service, and the demands of working in a growing aviation industry. To join, you'll need four GCSEs at grade D or above, including Maths and English, or a Merit in a Level 1 qualification with equivalent Maths and English.
Who this course is for
Aviation is a fast growing industry with new and expanded airports developing worldwide. Airlines and airline routes are growing to cope with the demand from airlines serving the needs of customers. The aircraft is the customers' first contact with the airline they are to fly with to their destination with, it is important that all staff working in the aircraft ensure that the customers' first impression of the organisation is outstanding. Cabin Crew have a very important role in the delivery of the customer experience as they embark on their flight in terms of customer service, safety, security and the comfort of passengers. Our qualification in Air Cabin Crew will allow candidates to build the knowledge and skills to enter this very exciting and fast paced industry. You will also have the opportunity to learn in our state of the art Mock Up Aircraft and Check In . Guest speakers will enhance your knowledge and provide real life examples of what life as Cabin Crew is about- we have contacts with airlines such as British Airways, Easyjet and Emirates. The course will require you to be in smart clothing and this will be further explained in the interview.
Entry requirements
Four GCSE's at grade D / 3 or above to include Maths and English Language and/or a Merit grade in a level 1 qualification with Maths and English to GCSE grade D equivalent.
What you will learn
You'll understand the role cabin crew play in passenger safety and emergency procedures.
You'll learn how airlines expect staff to represent the organisation from the moment passengers board.
You'll develop knowledge of customer service standards in an aviation setting.
You'll explore how the aviation industry operates, including airline routes and airport environments.
You'll study the professional standards and personal qualities airlines look for in cabin crew.
How you will learn
You'll learn through classroom-based sessions at Slough and Langley College. Teaching covers both the knowledge and practical understanding needed for cabin crew roles. Assessment is through coursework and written tasks that reflect the NCFE qualification requirements. Your tutor will guide you through each topic over the 6-week course.
What you will need to bring
The centre will provide most materials. Slough and Langley College will confirm anything else you need before you start.
Where next
Jobs you could do
Cabin crew member: serve passengers and manage safety on commercial flights.
Ground services agent: assist passengers at check-in and boarding gates.
Airport customer service advisor: support travellers throughout the airport.
Airline lounge host: deliver premium service in airport lounges.
Travel consultant: advise customers on flights, holidays, and travel plans.
What you could study next
Level 3 Certificate or Diploma in Aviation Operations: builds on your Level 2 cabin crew qualification and deepens your knowledge of the aviation sector.
Level 3 Diploma in Travel and Tourism: broadens your options across the wider travel industry.
Airline-specific cabin crew training: most airlines run their own paid training programmes once you have a cabin crew qualification behind you.
