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Free Level 2 Travel and Tourism Course in Hammersmith and Fulham

CostFREE
Duration1 year
LevelLevel 2
DeliveryClassroom based
Start7 Sep 2026
Study modeFull-time
AttendanceDaytime
Awarding bodyNCFE awarding body
Apply now →

About this course

Free Level 2 Travel and Tourism Course in Hammersmith and Fulham. Classes run at Hammersmith and Fulham College, full-time during the day. The course is for 16 to 18 year olds.

You'll study airport and airline operations, travel agency work, tourism destinations, and customer service. Practical sessions take place in replica environments, including a working travel agency, an airport check-in desk, and an aircraft cabin. The course runs for one year.

You'll finish with an NCFE Certificate in Travel and Tourism.

Who this course is for

16-18 year olds

Entry requirements

We recommend that you have:

At least two GCSEs at grade 4 or above, including English and Maths​ or Functional Skills English Entry 3-Reading, Writing, Speaking and Listening(a certificate must confirm all fourhave been achieved) Functional Skills Numeracy/MathsEntry 3

Intermediate level IT skills

We will check that the course is right for you at enrolment.

What you will learn

  • You'll learn how airports and airlines operate, from check-in to in-flight service.
  • You'll develop customer service skills through role-play scenarios with passengers and colleagues.
  • You'll explore travel agency functions, including booking and advising customers.
  • You'll study tourism destinations and visitor attractions from around the world.
  • You'll practise professional communication skills used across the travel industry.
  • You'll gain insight into the structure of the global travel and tourism sector.

How you will learn

You'll learn through a mix of classroom theory and hands-on practical sessions. Practical work takes place in replica industry environments, including a travel agency, airport check-in desk, and cabin. Assessment is built into your study, and the centre will confirm the full details at enrolment.

What you will need to bring

The centre will provide most materials. Hammersmith and Fulham College will confirm anything else you need before you start.

Where next

Jobs you could do

  • Travel consultant, advises and books travel for customers in an agency.
  • Cabin crew member, delivers in-flight service on commercial airlines.
  • Airport customer service agent, assists passengers at check-in and departures.
  • Holiday rep, supports tourists at resorts on behalf of a travel company.
  • Tourism information officer, helps visitors at local or national attractions.

What you could study next

  • Level 3 Travel and Tourism Diploma, a natural next step if you want to deepen your knowledge and move into supervisory or specialist roles.
  • Level 3 Extended Diploma in Aviation Operations, suited to those focusing on airport and airline careers.
  • An apprenticeship in travel services or aviation, combining work and study with an employer.
Apply on wlc.ac.uk →
Apply now →

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