Level 2 Business Administration Course Online

Cost£2,208.00
Duration12 months
LevelLevel 2
DeliveryOnline
StartFlexible
Awarding bodyOCR awarding body

About this course

Level 2 Business Administration Course. Study online at your own pace over 12 months.

You join a monthly training session, then complete an assignment. The course covers written communication, working with customers, and teamwork in an admin setting. It suits anyone aged 16 or over.

You'll finish with an OCR Diploma in Administration (Business Professional).

Who this course is for

Knowledge would be delivered by attending training sessions or completing online learning.

Units are achieved by completing an assignment for each unit. Attend a monthly training session and then complete the assignment over the next month, could then do roll-on, roll off sessions.

Learners would achieve the following units:

  • Working in administration
  • Written business communication
  • Communicate with customers
  • Teamwork in administration
  • Verbal communication in business
  • Reviewing and developing office procedures
  • Carry out research & prepare a report
  • Business presentations
  • Document presentation

Entry requirements

This qualification can be taken by those aged 16 and over

What you will learn

  • You'll understand how administration works in a business setting.
  • You'll write clear and professional business communications.
  • You'll communicate effectively with customers.
  • You'll develop teamwork skills for an admin role.
  • You'll practise verbal communication in a business context.
  • You'll review and reflect on your own work and progress.

How you will learn

You attend a monthly training session, either in person or online. After each session, you complete an assignment for that unit. The course runs on a roll-on, roll-off basis, so you can start when it suits you. You are assessed through the assignments you submit for each unit.

What you will need to bring

Performance Through People will confirm anything you need before you start.

Where next

Jobs you could do

  • Business Administrator, handles day-to-day office tasks and admin processes.
  • Admin Assistant, supports a team with correspondence and scheduling.
  • Receptionist, manages front-of-house duties and customer queries.
  • Customer Service Administrator, deals with customer enquiries and records.
  • Office Coordinator, organises meetings, files, and office communications.

What you could study next

  • Level 3 Business Administration Qualification, a natural next step for more senior admin roles.
  • Level 3 Customer Service Qualification, useful if you want to specialise in customer-facing work.
  • Level 3 Management Qualification, for those aiming toward a team leader or supervisor role.

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