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Level 2 Business Administration Course in Manchester

CostFree if you're eligible
Duration30 weeks
LevelLevel 2
DeliveryClassroom based
Start14 Sep 2027
Study modeFull-time
AttendanceDaytime
Awarding bodyGateway Qualifications awarding body

Free or reduced fees may be available, depending on your circumstances. Contact GC Education and Skills for more info.

Apply now →

About this course

Level 2 Business and Administration Course in Manchester. Classes run at Manchester Skills Centre, full-time during the day.

The course is free for 16 to 18 year olds. If you're 19 to 24 years old with an Education, Health and Care Plan, fees may not apply. For others aged 19 or over, fees may apply. The course runs for around 30 weeks and covers business operations, workplace administration, and office practices. There are no formal entry requirements.

You'll finish with a Gateway Qualifications Certificate in Business and Administration at Level 2.

Who this course is for

This course is designed for 16 - 18-year-olds who want to develop the knowledge, skills and confidence needed to succeed in a modern business environment with the Gateway Qualifications Level 2 Certificate in Business and Administration.

This qualification provides learners with an introduction to business operations, administration and workplace practices, helping them prepare for further study, apprenticeships or employment.

The course is designed for learners who are interested in business and administration and want to develop the practical and employability skills needed in a wide range of industries and office-based roles.

Customer service skills are valued across almost every sector, making this qualification an excellent choice for learners interested in careers in business, retail, administration, hospitality, contact centres and a wide range of customer-facing roles.

Entry requirements

There are no formal entry requirements for this qualification.

What you will learn

  • You'll learn how business operations and office environments work.
  • You'll develop skills in organising and managing administrative tasks.
  • You'll practise written and verbal communication for the workplace.
  • You'll learn how to handle information and records accurately.
  • You'll build skills in planning, prioritising, and meeting deadlines.
  • You'll understand professional workplace behaviour and team working.

How you will learn

You'll study in a classroom at Manchester Skills Centre. Learning is supported by experienced tutors throughout the course. Assessment is through coursework and practical tasks that reflect real workplace situations. You may also take part in work experience as part of your study programme.

What you will need to bring

The centre will provide most materials. Manchester Skills Centre will confirm anything else you need before you start.

Where next

Jobs you could do

  • Business Administrator, supports day-to-day operations across a business.
  • Admin Assistant, handles correspondence, filing, and scheduling for a team.
  • Office Administrator, keeps an office running smoothly and efficiently.
  • Receptionist, manages front-of-house duties and visitor coordination.
  • Data Entry Clerk, inputs and maintains accurate records for an organisation.
  • Customer Service Administrator, handles queries and supports customer-facing teams.

What you could study next

  • Level 3 Business Administration Apprenticeship, a work-based route that builds on this qualification and leads to a recognised Level 3 standard.
  • Level 3 Certificate or Diploma in Business Administration, for those wanting to deepen their knowledge before entering management roles.
  • Level 2 or Level 3 Customer Service qualification, if you want to move into a customer-facing specialism.
Apply on gceducationandskills.ac.uk →
Apply now →

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