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Level 2 Business Administration Course in Salford

CostFree if you're eligible
Duration30 weeks
LevelLevel 2
DeliveryClassroom based
Start14 Sep 2027
Study modeFull-time
AttendanceDaytime
Awarding bodyGateway Qualifications awarding body

Free or reduced fees may be available, depending on your circumstances. Contact GC Education and Skills for more info.

Apply now →

About this course

Level 2 Business and Administration Course in Salford. Classes run at Salford Skills Centre, full-time during the day over 30 weeks. The course is free if you're 16 to 18 years old. If you're 19 or over with an Education, Health and Care Plan, fees may also not apply. Contact the centre to check your eligibility.

The course covers how offices and businesses operate day to day. You'll learn about workplace communication, administration tasks, and how to support business functions. There are no formal entry requirements, so you don't need previous qualifications to apply.

You'll finish with a Gateway Qualifications Level 2 Certificate in Business and Administration.

Who this course is for

This course is designed for 16 - 18-year-olds who want to develop the knowledge, skills and confidence needed to succeed in a modern business environment with the Gateway Qualifications Level 2 Certificate in Business and Administration.

This qualification provides learners with an introduction to business operations, administration and workplace practices, helping them prepare for further study, apprenticeships or employment.

The course is designed for learners who are interested in business and administration and want to develop the practical and employability skills needed in a wide range of industries and office-based roles.

Customer service skills are valued across almost every sector, making this qualification an excellent choice for learners interested in careers in business, retail, administration, hospitality, contact centres and a wide range of customer-facing roles.

Entry requirements

There are no formal entry requirements for this qualification.

What you will learn

  • You'll learn how businesses and offices operate on a daily basis.
  • You'll develop written and verbal communication skills for the workplace.
  • You'll practise core administration tasks such as handling correspondence and managing records.
  • You'll understand how to support colleagues and contribute to team working.
  • You'll build skills in organising information and using business systems.
  • You'll explore professional workplace behaviour and employment practices.

How you will learn

You'll study in a classroom at Salford Skills Centre with support from tutors throughout the course. Learning is based on coursework and practical tasks that reflect real business and administration work. Assessment is through assignments and portfolio evidence rather than formal exams. You may also take part in work experience as part of your study programme.

What you will need to bring

The centre will provide most materials. Salford Skills Centre will confirm anything else you need before you start.

Where next

Jobs you could do

  • Business Administrator, supports the day-to-day running of an office or business.
  • Admin Assistant, handles correspondence, filing, and general office tasks.
  • Office Administrator, keeps office systems and records organised and up to date.
  • Receptionist, manages front-of-house duties and visitor communications.
  • Customer Service Administrator, handles queries and supports customer-facing teams.
  • Data Entry Clerk, inputs and maintains accurate records across business systems.

What you could study next

  • Level 3 Business Administration Apprenticeship, the next step into a paid role with on-the-job training.
  • Level 3 Certificate or Diploma in Business Administration, for those wanting to move into supervisory or more senior office roles.
  • Level 2 or Level 3 Customer Service Qualification, useful if you want to specialise in customer-facing work.
Apply on gceducationandskills.ac.uk →
Apply now →

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