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Level 2 Business Administration Course in Wigan

CostFree if you're eligible
Duration30 weeks
LevelLevel 2
DeliveryClassroom based
Start14 Sep 2027
Study modeFull-time
AttendanceDaytime
Awarding bodyGateway Qualifications awarding body

Free or reduced fees may be available, depending on your circumstances. Contact GC Education and Skills for more info.

Apply now →

About this course

Level 2 Business and Administration Course in Wigan. Classes run at Wigan Skills Centre, full-time during the day. The course is free if you're 16 to 18 years old. If you're 19 or over, fees may apply, though young adults with an Education, Health and Care Plan may be eligible for free study.

The course covers business operations, workplace practices, and administration skills. You'll also develop the employability skills needed across a wide range of office-based roles. The course runs for around 30 weeks. There are no formal entry requirements.

You'll finish with a Gateway Qualifications Level 2 Certificate in Business and Administration.

Who this course is for

This course is designed for 16 - 18-year-olds who want to develop the knowledge, skills and confidence needed to succeed in a modern business environment with the Gateway Qualifications Level 2 Certificate in Business and Administration.

This qualification provides learners with an introduction to business operations, administration and workplace practices, helping them prepare for further study, apprenticeships or employment.

The course is designed for learners who are interested in business and administration and want to develop the practical and employability skills needed in a wide range of industries and office-based roles.

Customer service skills are valued across almost every sector, making this qualification an excellent choice for learners interested in careers in business, retail, administration, hospitality, contact centres and a wide range of customer-facing roles.

Entry requirements

There are no formal entry requirements for this qualification.

What you will learn

  • You'll learn how businesses operate and how different departments work together.
  • You'll develop administration skills used in everyday office environments.
  • You'll practise workplace communication, both written and verbal.
  • You'll build skills in organising information and managing documents.
  • You'll learn how to handle customer enquiries professionally.
  • You'll develop an understanding of workplace procedures and professional standards.

How you will learn

You'll study in a classroom at Wigan Skills Centre. Learning is tutor-led, with practical tasks and activities throughout. Assessment is based on coursework and assignments rather than exams. Your tutor will support you at each stage and give feedback on your progress.

What you will need to bring

The centre will provide most materials. Wigan Skills Centre will confirm anything else you need before you start.

Where next

Jobs you could do

  • Business administrator, supports the day-to-day running of an office.
  • Admin assistant, handles correspondence, filing, and scheduling tasks.
  • Office administrator, manages records and coordinates office operations.
  • Receptionist, greets visitors and manages front-of-house duties.
  • Customer service advisor, handles enquiries and resolves issues for customers.
  • Data entry clerk, inputs and maintains accurate records for an organisation.

What you could study next

  • Level 3 Business Administration Apprenticeship, a common next step that combines work and study.
  • Level 3 Certificate or Diploma in Business Administration, for those wanting to deepen their knowledge before entering work.
  • Level 2 or Level 3 Customer Service qualification, if you want to specialise in customer-facing roles.
Apply on gceducationandskills.ac.uk →
Apply now →

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