Free Level 2 Cambridge Technical Diploma in Business Administration Course in Redditch. Classes run at Heart of Worcestershire College Redditch Campus, full-time during the day. You'll study how businesses operate across marketing, finance, sales, human resources, and administration. The course covers practical skills employers look for, including event support, business communication, and administrative procedures. You'll need 4 GCSEs at grade 3 or above (or BTEC equivalent at merit), including English and maths. Entry is by interview. The course takes one year.
Who this course is for
This course is a great base to learn about a huge range of businesses that operate nationally and internationally as well as giving you the skills and knowledge to setup a business of your own., , You will explore the main functions and operations within business organisations including marketing and promotion, accounts and finance, sales and retail, and human resources and recruitment., , Whilst there is no set uniform, you will be required to wear industry standard business attire throughout y
Entry requirements
4 GCSEs (A*-D) or (Grade 3 and above) to include English and maths or BTEC equivalent at merit grade. Entry will be subject to a satisfactory reference and interview. , , Entry decisions will be discretionary at interview. Students will continually be assessed through probation period to ensure they are on the correct level.
What you will learn
You'll explore the main functions of business organisations, including marketing, finance, sales, and human resources.
You'll learn the principles of working in business administration and the role of the business administrator.
You'll develop skills in providing administrative support and following administrative practices and procedures.
You'll practise communicating professionally in a business environment.
You'll learn how to use social media for business purposes.
You'll gain experience supporting the organisation of events.
You'll build applied knowledge across business administration, retail, and customer service.
How you will learn
You'll learn through classroom-based sessions at Heart of Worcestershire College Redditch Campus. Assessment is through a combination of exams and coursework. You'll also work through realistic business scenarios as part of your studies. Entry is subject to interview, and you'll be assessed during a probation period to confirm you're on the right level.
What you will need to bring
The centre will confirm anything you need before you start. One thing to note: business attire is required throughout the course, so you'll need to dress to industry standard on your study days.
Where next
Jobs you could do
Business administrator: supporting day-to-day operations in an office or organisation.
Administrative assistant: handling correspondence, scheduling, and records.
Customer service advisor: managing customer queries and communications.
Receptionist: front-of-house coordination and administrative support.
Sales support assistant: helping sales teams with admin and customer contact.
Marketing assistant: supporting campaigns and business communications.
HR administrator: assisting with recruitment and employee records.
What you could study next
Level 3 Extended Diploma in Business: the natural next step after this qualification, covering business at a deeper level and opening doors to higher education or more senior roles.
Level 3 qualifications in Marketing, HR, or Accounting: if you want to specialise in a particular business function.
Higher National Certificate (HNC) in Business: a higher-level route for those aiming toward degree-level study or management roles.
