Free Level 2 Business Administration Course in Solihull

CostFREE
Duration1 year
LevelLevel 2
DeliveryClassroom based
Start1 Sep 2027
Study modeFull-time
AttendanceDaytime
Awarding bodyOCR awarding body

About this course

Free Level 2 Business Administration Course in Solihull. Classes run full-time at Solihull College and University Centre, five days a week during the day.

You'll need three GCSEs at grade D or above, including a grade 4 or C in English or Maths. Alternatively, a Level 1 Diploma in Business and Administration with Functional Skills Level 1 is accepted. The course covers office skills, customer service, communication, and how businesses operate. You'll complete it in around one year.

You'll finish with an OCR Level 2 Diploma in Administration (Business Professional).

Who this course is for

On successful completion of this one year course, you will have several options to decide from including an apprenticeship, a level 3 course, or employment. We will support with any of the options you decide and help you through the UCAS or application process.

Business and Administration is a one year course and is new to the college this year. It is suited to learners who aspire to work as a junior personal assistant, in an office based or customer service environment. It teaches you a range of skills including how to: Work in an administration environment and team work, Writing business documents, Organising business travel and accommodation, Organising meetings and handling diary systems. You will have a presentation from the head of MIS (management information systems), Human resources, Solihull MBC. There will also additional trips to show the importance of administration in organisation

Entry requirements

You will need 3 GCSE's at grade D/5 and a grade 4/C in English or Mathematics or Diploma in Business and Administration Level 1 and functional skills Level 1

What you will learn

  • You'll develop professional written and verbal communication skills.
  • You'll learn how to manage documents, records, and filing systems.
  • You'll handle customer enquiries and deliver good customer service.
  • You'll understand how business organisations are structured and run.
  • You'll use IT tools and software used in office environments.
  • You'll practise planning and organising your own workload.
  • You'll learn how to support meetings, including taking notes and preparing materials.

How you will learn

You'll learn through classroom sessions at the college, covering both theory and practical tasks. Assessment is through coursework, assignments, and portfolio evidence built up over the year. There are no formal written exams. You'll complete tasks that reflect real office and business administration work.

What you will need to bring

The centre will provide most materials. Solihull College and University Centre will confirm anything else you need before you start.

Where next

Jobs you could do

  • Business administrator, supports the day-to-day running of an office.
  • Admin assistant, handles correspondence, filing, and scheduling.
  • Receptionist, manages front-of-house duties and visitor queries.
  • Customer service administrator, responds to customer enquiries and processes requests.
  • Junior personal assistant, provides administrative support to a manager.
  • Data entry clerk, maintains and updates business records and databases.

What you could study next

  • Level 3 Business Administration Apprenticeship, earn while you develop higher-level skills on the job.
  • Level 3 Diploma in Business Administration, a classroom-based step up for those wanting further study.
  • Level 3 Extended Diploma in Business, broadens into marketing, finance, and management for those considering university.
  • T Level in Management and Administration, a two-year technical qualification with an industry placement.

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