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Level 2 Business Admin Course – Sheldrake Training

Cost£400.00
Duration226 hours
LevelLevel 2
DeliveryWork based
StartFlexible
Awarding bodyPearson Edexcel awarding body

About this course

Pearson Edexcel Level 2 BTEC Diploma in Business Administration Course. Work-based training at your workplace. You study while working in a junior admin or support role, applying what you learn directly to your day job. The course covers managing office procedures, supporting meetings and events, health and safety, equality and diversity, and developing working relationships with colleagues and customers. At around 226 hours, the level 2 BTEC Diploma in Business Administration qualification builds the practical knowledge employers expect from administrators in any type of organisation.

Who this course is for

This qualification proves your competence of being in a supporting role in an office environment. To achieve the diploma you will demonstrate your ability in managing office procedures, as well as developing working relationships with co-workers and customers. You will cover health & safety, equality & diversity and understand how to manage your personal performance and development. The Level 2 Diploma can help you succeed in a support role in any size or type of organisation.

These roles include: Secretary, Receptionist, Administrator, Personal Assistant, Office Supervisor, Team Leader or Manager. You will cover some of the following units: Communication in a business environment. Principles of providing administrative services. Principles of business document production and information management. Manage diary systems. Produce business documents. Produce minutes of meetings. Use and maintain office equipment. Manage personal performance and development. Develop working relationships with colleagues. Collate and report data. Deliver customer service. Understand the safe use of online and social media.

Entry requirements

Level 2 will suit you if you are in a junior role and want to develop your skills to become a future team leader, supervisor or business manager. To complete the award you will need practical knowledge of administrative support, including supporting meetings and events or retrieving information.

What you will learn

  • You'll manage office procedures and administrative support tasks.
  • You'll support meetings and events in a professional setting.
  • You'll retrieve and handle information accurately.
  • You'll develop working relationships with co-workers and customers.
  • You'll apply health and safety practices in an office environment.
  • You'll understand equality and diversity in the workplace.
  • You'll manage your own personal performance and professional development.

How you will learn

Assessment is work-based and competence-led. You demonstrate your skills through tasks and activities carried out in your actual job role. Evidence is gathered from your day-to-day work, including observations, written records, and professional discussions. You'll build a portfolio showing your competence across the units covered by the qualification.

What you will need to bring

The centre will provide most materials. Sheldrake Training will confirm anything else you need before you start.

Where next

Jobs you could do

  • Business administrator: supporting teams and managing office tasks
  • Office administrator: handling correspondence, records, and scheduling
  • Administrative assistant: providing support across departments
  • Team leader (admin): stepping up to supervise a small team
  • Receptionist: front-of-house admin in any size organisation
  • Data entry clerk: maintaining accurate records and databases
  • PA or secretary: supporting managers with day-to-day administration

What you could study next

  • Level 3 Diploma in Business Administration (Pearson Edexcel or City and Guilds): the next step if you want to move into a supervisory or management support role.
  • Level 3 NVQ Diploma in Business Administration: a competence-based qualification recognised for more senior admin roles.
  • Level 3 Team Leader or Supervisor Apprenticeship Standard: if you're ready to move into a leadership position within your organisation.

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