Free Microsoft Outlook Course Online

CostFREE
Duration14 hours
LevelEntry Level
DeliveryOnline
StartFlexible
Awarding bodyMultiple awarding bodies

About this course

Free Microsoft Outlook Course. Study online at your own pace, fitting learning around your work and home life.

The course covers around 14 hours of study. You'll learn how to navigate Outlook, manage your inbox, format and send emails, organise contacts, schedule appointments, and use tasks and folders. These are skills employers expect in most office and admin roles.

You'll finish with an Entry Level Certificate in Using Email.

Who this course is for

There are six lessons in our Microsoft Outlook course: - Lesson One: Starting the Outlook program, the Outlook opening screen, using the navigation pane, collapsing and expanding items, viewing messages in the inbox, previewing message attachments, changing how messages are viewed, deleting a message, the RSS feeds folder, viewing calendar, contacts and tasks, the To Do Bar, using the folder list, exiting the Outlook 2010 program. Lesson Two: Creating e-mail messages, formatting an e-mail message, using plain text format, applying a page colour, using themes, attaching a file to an e-mail message, attaching an email message to another message, creating and adding signatures, applying send options to messages, inserting a picture in a message and then compressing, saving an attachment, using search, setting flag options, printing an email. Lesson Three: Creating a new contact, adding a picture to a contact, editing a contact, edit a business card, deleting a contact, sharing contact details using a business card, changing the view of contacts, printing contact information, creating a contact group Lesson Four: Creating, amending and deleting appointments, using Quick Styles, inviting attendees to a meeting, marking an appointment as private, arranging a meeting, creating recurring appointments and multi day events, scheduling a meeting, cancelling a meeting, using search in the calendar Lesson Five: Using the To Do Bar to create a task, using the Tasks window to create tasks, marking a task as completed, assigning tasks to others, deleting a task, setting a task as recurring, printing active tasks Lesson Six: creating folders to manage your email messages, moving messages into folders, using the rules wizard to manage your email messages, restoring deleted items, permanently deleting items, how Outlook data files work, importing a contacts file into Outlook data, exporting an Outlook data file, locating Outlook options.

What you will learn

  • You'll navigate the Outlook interface, including the inbox, calendar, and folder list.
  • You'll create, format, and send email messages.
  • You'll manage contacts and address books.
  • You'll schedule appointments and meetings using the Outlook calendar.
  • You'll organise emails using folders and filters.
  • You'll use tasks and the To Do Bar to manage your workload.
  • You'll preview and handle message attachments safely.

How you will learn

You study online through a series of lessons combining media demonstrations, hands-on activities, and knowledge check questions. Each module ends with a quiz. At the end of each part of the course, you complete consolidation exercises and a Validation Test to confirm your understanding.

What you will need to bring

Pitman Training Wetherby will confirm anything you need before you start. A device with internet access is required for online study.

Where next

Jobs you could do

  • Office administrator, manages emails, calendars, and correspondence for a team.
  • Admin assistant, supports day-to-day office tasks including scheduling and filing.
  • Receptionist, handles communications and appointment booking for a business.
  • Data entry clerk, processes and organises information using office software.
  • Customer service advisor, uses email and scheduling tools to support customers.

What you could study next

  • Microsoft Word Course, builds on your office software skills with document creation and formatting.
  • Microsoft Excel Course, adds spreadsheet skills that many admin roles require.
  • Level 2 Certificate in IT User Skills, a broader qualification covering a range of digital tools valued by employers.

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