Free Level 2 Team Leading Course. Work-based training at your workplace. You learn while you work, applying your skills directly in your job role. The course takes around one year to complete. It suits a wide range of sectors, from retail and logistics to care and manufacturing. You'll cover how to lead and support a team, manage workloads, and deliver results. The content is tailored to your industry, so what you learn is relevant to the work you already do.
Who this course is for
This apprenticeship can be applied across a broad range of sectors and job roles. Good managers and team leaders are essential to the success of any business, so the skills gained on this apprenticeship are transferable and valuable.
Learning will be tailored to your industry, but it is likely you will be responsible for the delivery of a service, or how other people carry out their work. You could be working as a shift leader, charge hand, section leader, team leader, floor manager, trainee manager, deputy manager, or supervisor.
On your apprenticeship in Team Leading, you will learn the theories of team leading and how business works. You will manage your own workload, lead others, work effectively with other people, and learn how to get your point across through talking and discussion with others.
Depending on the focus of your job, you might learn other skills like how to allocate and check other peoples work; plan and implement change; manage a project or budget; encourage innovation; carry out operational plans; recruit staff; or develop customer service skills.
Entry requirements
http://www.rochdaletraining.co.uk/contact-us
What you will learn
You'll develop skills in leading and motivating a team to meet targets.
You'll learn how to plan and allocate work across team members.
You'll build techniques for giving feedback and managing performance.
You'll understand how to communicate clearly with your team and line managers.
You'll learn how to resolve conflict and handle difficult situations at work.
You'll develop an understanding of workplace health, safety, and wellbeing responsibilities.
You'll learn how to support change and continuous improvement within your team.
How you will learn
Learning takes place in your workplace, with training and assessment built around your day-to-day role. You'll be assessed through a portfolio of evidence drawn from real work activities, along with observations in the workplace and professional discussions with your assessor. Assessment is ongoing throughout the year rather than through a single exam.
What you will need to bring
The centre will provide most materials. Rochdale Training will confirm anything else you need before you start.
Where next
Jobs you could do
Team leader: supervise a team in any sector
Shift leader: manage staff across a shift pattern
Section leader: oversee a department or production area
Charge hand: coordinate day-to-day tasks on a site or floor
Floor manager: lead frontline staff in retail or hospitality
Trainee manager: step up toward full management responsibility
What you could study next
Level 3 Diploma in Management: the next step if you want to move from team leader into a broader management role.
Level 3 Award in Education and Training: useful if you want to train or coach others as part of your role.
Level 3 NVQ Diploma in Business Administration: relevant if your team leading role sits within an office or administrative environment.
