Free Level 2 Team Leading Course in Northallerton. Classes run at Skipton Adult Learning & Skills Service on evenings, so you can fit study around your working week. The course covers the principles of leading a team, including how to organise and motivate people, communicate effectively, and support performance. Sessions run for 4 hours. You'll have an initial assessment to make sure this level 2 team leading qualification is the right fit for you.
Who this course is for
This qualification is aimed at learners who are looking to expand their knowledge in this area as an addional qualification to support their role.
Entry requirements
To be eligible for funding for courses you must be over 19 years of age as at 31st August in the current academic year and not be an apprentice,further eligibility may be linked to where you live and your individual income.
What you will learn
You'll understand the role and responsibilities of a team leader.
You'll learn how to plan and allocate work within a team.
You'll explore how to motivate and support team members.
You'll develop skills in giving and receiving feedback.
You'll understand how to communicate clearly with a team and with managers.
You'll learn how to manage conflict and handle difficult situations at work.
You'll understand how to monitor team performance and meet targets.
How you will learn
Learning takes place in the classroom at Skipton Adult Learning & Skills Service. You'll work through topics in group sessions and complete written assignments to demonstrate your understanding. Assessment is based on portfolio evidence and written tasks rather than a formal exam.
What you will need to bring
The centre will provide most materials. Skipton Adult Learning & Skills Service will confirm anything else you need before you start.
Where next
Jobs you could do
Team leader: supervise and coordinate a small team day-to-day.
Shift supervisor: oversee staff and operations during a shift.
Section manager: manage a defined area within a larger team.
Office coordinator: organise workflows and support a team administratively.
Retail supervisor: lead a shop floor team and manage rotas.
Warehouse team leader: direct picking, packing, and logistics staff.
What you could study next
Level 3 Diploma in Management and Leadership: the next step if you want to move into a more senior management role.
Level 3 Award in Education and Training: useful if you want to train or coach others in your workplace.
Level 3 NVQ Diploma in Business Administration: broadens your skills across business operations alongside team leadership.
