Free Level 2 Team Leading Training in Swindon

CostFREE
Duration1 year
LevelLevel 2
DeliveryClassroom based
Start7 Sep 2026
Study modeFull-time
AttendanceDaytime
Awarding bodyCity & Guilds awarding body

About this course

Free Level 2 Team Leading Course in Swindon. Classes run at New College Swindon North Star Campus. This full-time, daytime course runs over one year and covers the skills you need to lead and support a team at work. You'll study topics such as communication, planning and organising work, motivating others, and understanding your responsibilities as a team leader. A free team leading course for adults open to anyone, with no specific prior qualifications required. You'll have an initial assessment to make sure the level is right for you.

Who this course is for

Anyone

What you will learn

  • You'll learn how to plan and organise work within a team.
  • You'll develop skills for communicating clearly with team members and managers.
  • You'll understand how to motivate and support the people you lead.
  • You'll explore how to resolve problems and handle conflict in a team setting.
  • You'll learn how to monitor performance and give constructive feedback.
  • You'll understand your responsibilities and accountability as a team leader.
  • You'll develop skills for managing your own time and workload effectively.

How you will learn

You'll study in the classroom at New College Swindon North Star Campus, attending daytime sessions across the year. Learning is delivered through a mix of taught sessions, group activities, and practical tasks. Assessment is based on assignments and work-based evidence that demonstrate your competence in team leading skills. Your tutor will guide you through each area of the qualification.

What you will need to bring

The centre will provide most materials. New College Swindon North Star Campus will confirm anything else you need before you start.

Where next

Jobs you could do

  • Team Leader: supervise and support a small team day to day.
  • Supervisor: oversee staff and workflow in retail, hospitality, or logistics.
  • Section Manager: manage a department or shift in a larger organisation.
  • Office Coordinator: organise tasks and support a team in an admin setting.
  • Warehouse Team Leader: lead a team in a distribution or logistics environment.
  • Customer Service Team Leader: manage frontline customer service staff.

What you could study next

  • Level 3 Certificate or Diploma in Management: the natural next step if you want to move into a more senior management role.
  • Level 3 Award in Leadership and Management (City and Guilds or CMI): builds on team leading skills with a focus on managing people and performance.
  • Level 3 NVQ Diploma in Management: a work-based qualification suited to those already in a supervisory or management role.

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