Free Level 2 Team Leading Course in Northallerton. Classes run at Richmond Adult Learning and Skills Service, part-time during the day, so you can fit study around other commitments. Over six months, you'll build the knowledge and skills that support effective team leadership, covering areas such as communication, managing performance, and motivating others. You'll have an initial assessment to confirm this is the right level for you. This is a free team leading course for adults aged 19 and over.
Who this course is for
This qualification is aimed at learners who are looking to expand their knowledge in this area as an addional qualification to support their role.
Entry requirements
To be eligible for funding for courses you must be over 19 years of age as at 31st August in the current academic year and not be an apprentice,further eligibility may be linked to where you live and your individual income.
What you will learn
You'll understand the role and responsibilities of a team leader
You'll learn how to communicate clearly and effectively with a team
You'll explore techniques for motivating and supporting team members
You'll develop knowledge of how to manage performance and set objectives
You'll understand how to plan and prioritise workloads within a team
You'll learn how to handle conflict and difficult situations at work
You'll gain knowledge of equality, diversity, and inclusion in the workplace
How you will learn
Learning takes place in the classroom at Richmond Adult Learning and Skills Service. You'll be assessed through written assignments and knowledge-based tasks that you complete during the course. There are no exams. Your tutor will support you through each unit, giving feedback as you progress.
What you will need to bring
The centre will provide most materials. Richmond Adult Learning and Skills Service will confirm anything else you need before you start.
Where next
Jobs you could do
Team leader: supervise and support a small team day to day
Supervisor: oversee staff in retail, logistics, hospitality, or care
Section manager: coordinate a department or shift in a larger organisation
Office coordinator: manage admin workflows and support colleagues
Customer service team leader: lead frontline service staff
Warehouse team leader: organise picking, packing, or dispatch teams
What you could study next
Level 3 Diploma in Management or Leadership: the natural next step if you want to move into a more senior management role. Covers strategic planning, budgeting, and leading larger teams.
Level 3 Award in Education and Training: useful if you want to move into a training or coaching role within your organisation.
CMI or ILM Level 3 qualifications: widely used management qualifications that employers in many sectors recognise.
