Free Level 2 Team Leading Course in Catterick Garrison. Classes run at Catterick Library & Information Centre on evenings, so you can fit study around your existing work. Over six months, you'll build your understanding of team leading principles, covering areas such as communication, managing performance, and supporting a team. You'll have an initial assessment to confirm the Level 2 Certificate in Principles of Team Leading is the right fit for you.
Who this course is for
This qualification is aimed at learners who are looking to expand their knowledge in this area as an addional qualification to support their role.
Entry requirements
To be eligible for funding for courses you must be over 19 years of age as at 31st August in the current academic year and not be an apprentice,further eligibility may be linked to where you live and your individual income.
What you will learn
You'll understand the role and responsibilities of a team leader.
You'll learn how to communicate effectively with a team.
You'll explore how to set objectives and monitor team performance.
You'll study how to motivate and support team members.
You'll understand how to manage conflict within a team.
You'll learn about equality, diversity, and inclusion in the workplace.
You'll develop knowledge of health, safety, and wellbeing responsibilities for team leaders.
How you will learn
Learning takes place in the classroom at Catterick Library & Information Centre during evening sessions. Assessment for the Level 2 Certificate in Principles of Team Leading is knowledge-based. You'll complete written assignments or assessments that test your understanding of team leading principles. There are no practical workplace observations required for this qualification.
What you will need to bring
The centre will provide most materials. Catterick Library & Information Centre will confirm anything else you need before you start.
Where next
Jobs you could do
Team Leader: supervise and support a small team day to day.
Shift Supervisor: oversee staff and operations during a shift.
Section Manager: manage a defined area or department.
Floor Manager: coordinate staff and workflow on the shop or work floor.
Foreperson: lead a team in a production or trade environment.
Customer Service Team Leader: manage a customer-facing team.
What you could study next
Level 3 Diploma in Management (ILM or CMI): the natural next step if you want to move into a more senior management role.
Level 3 Award in Leadership and Management: a shorter qualification that builds on team leading skills.
Level 3 NVQ Diploma in Management: a work-based route that recognises what you do in your management role day to day.