Free Level 2 Team Leading Course in Catterick Garrison. Classes run at Catterick Library & Information Centre on a part-time daytime basis, making it manageable alongside other commitments. Over six months, you'll build your understanding of team leading principles: how to support and motivate a team, communicate effectively, and manage day-to-day responsibilities. You'll have an initial assessment to confirm this is the right level for you.
Who this course is for
This qualification is aimed at learners who are looking to expand their knowledge in this area as an addional qualification to support their role.
Entry requirements
To be eligible for funding for courses you must be over 19 years of age as at 31st August in the current academic year and not be an apprentice,further eligibility may be linked to where you live and your individual income.
What you will learn
You'll understand the role and responsibilities of a team leader
You'll learn how to plan and allocate work within a team
You'll explore techniques for motivating and supporting team members
You'll develop your communication skills for a leadership context
You'll learn how to manage conflict and handle difficult situations
You'll understand how to monitor performance and give feedback
You'll explore equality, diversity, and inclusion in the workplace
How you will learn
Learning takes place in the classroom at Catterick Library & Information Centre. You'll be assessed through written assignments and knowledge-based tasks that you complete during the course. There are no exams. Your tutor will guide you through each topic and support you with your assignments throughout the six months.
What you will need to bring
The centre will provide most materials. Catterick Library & Information Centre will confirm anything else you need before you start.
Where next
Jobs you could do
Team leader: supervise and support a small team day-to-day
Supervisor: oversee staff in retail, hospitality, or logistics
Section manager: manage a department or shift in a larger organisation
Office coordinator: organise workflows and support a team administratively
Customer service team leader: lead frontline staff in a service environment
Warehouse team leader: coordinate picking, packing, or despatch teams
What you could study next
Level 3 Diploma in Management: the next step if you want to move into a more senior management role
Level 3 Award in Leadership and Management (ILM or CMI): widely taken by people moving from team leader to line manager
Level 2 or 3 Business Administration qualification: useful if your role has a strong admin or operations element
