Free Level 2 NVQ Business and Administration Course. Study online at your own pace, fitting learning around your other commitments. This free NVQ Business and Administration course is open to adults aged 19 or over and typically takes 12 weeks to complete. You'll develop practical skills in office administration, communication, IT, and customer service. The course requires Level 1 English (Functional Skills, GCSE, ESOL, or equivalent) and basic IT skills.
Who this course is for
Adults 19+
Entry requirements
English: Level 1 (Functional Skills, GCSE, ESOL or equivalent)
IT: Basic Skills
Please bring your prior qualification certificates with you to your first Assessment meeting.
If you don't have your certificates, we'll ask you to complete a short English and IT assessment so that we can make sure you're ready for this course. Find out more about the application process at elatt.org.uk/about/our-training
What you will learn
You'll develop office administration skills used in everyday business environments.
You'll practise written and verbal communication for professional settings.
You'll handle business documents, records, and correspondence.
You'll apply IT skills to common workplace tasks.
You'll understand how to deliver good customer service.
You'll build time management and organisational skills.
You'll learn how businesses are structured and how administration supports them.
How you will learn
You'll study online, working through course materials at your own pace. Assessment is competence-based, as expected for an NVQ qualification. You'll build a portfolio of evidence showing your skills and knowledge across the units. Before you start, you'll attend an initial assessment meeting. If you don't have prior qualification certificates, you'll complete a short English and IT assessment so the centre can confirm you're ready for the course.
What you will need to bring
Bring your prior qualification certificates to your first assessment meeting. If you don't have them, you'll be asked to complete a short English and IT assessment instead. Elatt will confirm anything else you need before you start.
