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Free Level 1 Business Administration Course Online

CostFREE
Duration12 weeks
LevelLevel 1
DeliveryOnline
StartFlexible
Awarding bodyCity & Guilds awarding body
Apply now →

About this course

Free Level 1 Business and Administration Course. Study online at your own pace, fitting learning around your other commitments. The course runs over 12 weeks.

You'll cover the basics of working in an office environment. Topics include business communication, handling documents and records, time management, and organisational skills. You'll also build practical IT and customer service skills that employers look for. Entry requirements include Level 1 English (Functional Skills, GCSE, ESOL, or equivalent) and basic IT skills.

You'll finish with a City and Guilds Level 1 Certificate in Business and Administration.

Who this course is for

Adults 19+

Entry requirements

  • English: Level 1 (Functional Skills, GCSE, ESOL or equivalent)
  • IT: Basic Skills
  • Please bring your prior qualification certificates with you to your first Assessment meeting.
  • If you don't have your certificates, we'll ask you to complete a short English and IT assessment so that we can make sure you're ready for this course. Find out more about the application process at elatt.org.uk/about/our-training

What you will learn

  • You'll understand the role of business administration in an office setting.
  • You'll develop workplace communication skills, written and verbal.
  • You'll handle business documents and records accurately.
  • You'll apply time management and organisational techniques.
  • You'll use IT tools commonly found in office environments.
  • You'll learn how to deliver good customer service.

How you will learn

You'll study online, working through course materials at a pace that suits you. Learning is interactive and tutor-supported. You'll be assessed through assignments and practical tasks that reflect real office work. Before you start, you'll attend a short assessment meeting to confirm the course is the right level for you.

What you will need to bring

Bring your prior qualification certificates to your first assessment meeting. If you don't have them, you'll complete a short English and IT assessment instead. Elatt will confirm anything else you need before you start.

Where next

Jobs you could do

  • Admin Assistant, supports day-to-day office tasks for a team or manager.
  • Office Administrator, keeps office systems and records running smoothly.
  • Receptionist, manages front-of-house duties and visitor enquiries.
  • Data Entry Clerk, inputs and maintains accurate records on computer systems.
  • Customer Service Assistant, handles queries and correspondence for a business.

What you could study next

  • Level 2 Certificate in Business and Administration, the natural next step after this course, covering more advanced office and communication skills.
  • Level 2 Diploma in Business Administration, a broader qualification that strengthens your employability for administrator roles.
  • Level 3 Business Administration qualification, suited to those aiming for supervisory or senior admin positions.
Apply on elatt.org.uk →
Apply now →

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