Free Level 2 NVQ Business and Administration Course in Doncaster
CostFREE
Duration1 year
LevelLevel 2
DeliveryClassroom based
StartFlexible
Study modeFlexible
AttendanceDaytime
Awarding body
About this course
Free Level 2 NVQ Business and Administration Course in Doncaster. Classes run at Doncaster Deaf Trust, daytime and flexible across one year. This City and Guilds NVQ Business and Administration Qualification builds the practical skills you need to work in an administrative role or in a customer-facing position. You'll cover communication, handling mail, using office equipment, storing and retrieving information, and working safely in a business environment. You'll also develop essential IT and self-management skills.
Who this course is for
This course is designed to give students the skills to work in any administrative role, or face-to-face with members of the public. It is a competence-based programme, intended to enable students to develop the basic knowledge and self-discipline needed to provide a good background in administration. Subjects covered could include; communication, handling mail, working safely in a business environment, using office equipment, store and retrieve information. Students will also develop essential IT skills such as word processing and presentations.
What you will learn
You'll develop communication skills for professional workplace settings.
You'll learn how to handle and process mail correctly.
You'll use office equipment confidently and safely.
You'll store and retrieve information using business systems.
You'll apply health and safety practices in a business environment.
You'll build the self-discipline and organisational skills needed in administration.
You'll develop essential IT skills for office-based work.
How you will learn
This is a competence-based programme. You'll be assessed on your ability to apply skills in realistic administrative tasks. Assessment is ongoing and practical, building evidence of your competence throughout the course. Classes are delivered in person at the centre during daytime hours, with a flexible study pattern to fit around your commitments. You'll have an initial assessment to confirm the course is the right level for you.
What you will need to bring
The centre will provide most materials. Doncaster Deaf Trust will confirm anything else you need before you start.
Where next
Jobs you could do
Administrator: general office support across most sectors.
Receptionist: first point of contact for visitors and callers.
Data entry clerk: inputting and managing business records.
Office assistant: day-to-day administrative and clerical tasks.
Customer service advisor: handling queries face-to-face or by phone.
Medical receptionist: front-of-house admin in a healthcare setting.
Legal secretary: administrative support in a legal office.
What you could study next
Level 3 NVQ Diploma in Business Administration: the next step if you want to move into a senior admin or team leader role.
Level 3 Certificate in Customer Service: builds on customer-facing skills for supervisory positions.
Level 2 or 3 IT User qualifications: strengthen the digital skills that most admin roles now require.
AAT Level 2 Certificate in Accounting: a route into finance and accounts administration.
