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Free Level 1 Business Admin Course in Doncaster

CostFREE
Duration1 year
LevelLevel 1
DeliveryClassroom based
StartFlexible
Study modeFlexible
AttendanceDaytime
Awarding bodyCity & Guilds awarding body

About this course

Free Level 1 Business Admin Course in Doncaster. Classes run at Doncaster Deaf Trust, daytime, over one year.

The course builds the practical skills you need to work in an office or administrative role. You'll cover communication, handling mail, using office equipment, storing and retrieving information, and working safely in a business environment. It's a competence-based course, so you learn by doing.

You'll finish with a City and Guilds Award in Business and Administration at Level 1.

Who this course is for

This course is designed to give students the skills to work in any administrative role, or face-to-face with members of the public. It is a competence-based programme, intended to enable students to develop the basic knowledge and self-discipline needed to provide a good background in administration. Subjects covered could include; communication, handling mail, working safely in a business environment, using office equipment, store and retrieve information. Students will also develop essential IT skills such as word processing and presentations.

What you will learn

  • You'll develop clear written and verbal communication skills for the workplace.
  • You'll learn how to handle incoming and outgoing mail correctly.
  • You'll practise using common office equipment safely and effectively.
  • You'll store and retrieve information using office systems.
  • You'll understand how to work safely in a business environment.
  • You'll build the self-discipline and organisation needed in an admin role.
  • You'll develop skills for working face-to-face with members of the public.

How you will learn

This is a competence-based course. You'll learn through classroom sessions and practical tasks that reflect real office work. Assessment is ongoing and based on what you can do, not just what you know. You'll be assessed through observation, work-based tasks, and portfolio evidence gathered throughout the year.

What you will need to bring

The centre will provide most materials. Doncaster Deaf Trust will confirm anything else you need before you start.

Where next

Jobs you could do

  • Admin Assistant, supports day-to-day office tasks for a team or manager.
  • Receptionist, greets visitors and handles calls at a front desk.
  • Office Junior, carries out a range of basic admin duties in an office.
  • Data Entry Clerk, inputs and maintains records on computer systems.
  • Post Room Assistant, sorts and distributes internal and external mail.

What you could study next

  • Level 2 Certificate in Business Administration, the natural next step to deepen your admin skills and improve your job prospects.
  • Level 2 Functional Skills in English and Maths, useful if you want to strengthen the core skills employers look for.
  • Level 2 Customer Service Qualification, a good option if you enjoy working with the public.

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