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Level 2 Business Support Course in Doncaster

CostFREE
Duration1 year
LevelLevel 2
DeliveryClassroom based
Start1 Sep 2026
Study modeFull-time
AttendanceDaytime
Awarding bodyCity & Guilds awarding body
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About this course

Level 2 Business Support Course in Doncaster. Classes run at Doncaster College, full-time during the day. If you're 16 to 18 years old, the course may be free. If you're 19 or over, fees may apply depending on your prior qualifications and personal circumstances. The course takes one year and covers the skills and knowledge needed to work in business support roles. No previous experience is required, though all applicants attend an interview before starting. You'll build practical, workplace-ready skills across a range of business support tasks.

Who this course is for

This practical based training is ideal preparation for gaining employment in business support roles or further specialist study. This qualification is suitable if you are 16 years old, or over. You don’t need any previous knowledge or experience to start this qualification. You will gain an understanding of the skills and knowledge that are important when you are working in a business support setting, or progressing to further learning and training in this area.

Entry requirements

There are no formal entry requirements but a good understanding of English, both spoken and written, is beneficial. All applicants must attend an interview.

What you will learn

  • You'll develop communication skills used in professional business settings.
  • You'll learn how to organise and manage information, records, and documents.
  • You'll understand how to support colleagues and teams in a business environment.
  • You'll practise using digital tools and office software for everyday business tasks.
  • You'll learn how to handle customer enquiries and provide administrative support.
  • You'll develop an understanding of workplace procedures, policies, and professional standards.

How you will learn

You'll learn through practical, classroom-based sessions at Doncaster College. The course is delivered full-time during the day over one year. Assessment is based on the skills and knowledge you build throughout the course. All applicants attend an interview before starting, and the centre will confirm assessment details at that stage.

What you will need to bring

The centre will provide most materials. Doncaster College will confirm anything else you need before you start.

Where next

Jobs you could do

  • Business Administrator: general admin and office support roles
  • Office Assistant: day-to-day administrative tasks in any sector
  • Receptionist: front-of-house and customer-facing office work
  • Data Entry Clerk: inputting and managing business records
  • Customer Service Administrator: handling enquiries and support requests
  • Team Administrator: supporting a specific department or team

What you could study next

After completing this business support qualification, you could move on to a Level 3 Business Administration qualification to develop more specialist skills. A Level 3 qualification can open doors to supervisory and coordinator roles. You might also consider a Business Administration Apprenticeship at Level 3, which combines work and study. If you're interested in finance, an AAT Level 2 Certificate in Accounting is another option available at Doncaster College.

Apply on don.ac.uk →
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