Free Level 2 Leadership and Team Skills course in Stoke-on-Trent. Classes run at Stoke on Trent Employment and Skills Hub, with daytime sessions at a manageable part-time pace. You'll cover the basics of leading a team, including communication, motivation, and working with others. The course runs over 28 hours. You'll have an initial assessment before you start to make sure this is the right level for you. A free leadership and team skills qualification for adults aged 19 and over.
Who this course is for
Learners who wish to learn the basics of team leading with our Level 2 Certificate in Leadership and Team Skills course.
Entry requirements
19+ You will be required to complete an assessment to determine what level you need to study.
What you will learn
You'll learn how to lead and support a team in a workplace setting.
You'll develop skills in communicating clearly with team members.
You'll explore how to motivate people and manage performance.
You'll understand how to plan and organise work within a team.
You'll learn how to deal with problems and resolve conflict.
You'll build an understanding of your responsibilities as a team leader.
How you will learn
You'll attend classroom-based sessions at the Employment and Skills Hub. Learning is delivered face to face, with group activities and discussion. Assessment is through written assignments and practical tasks that reflect real team-leading situations. Your tutor will guide you through each topic and give feedback on your work as you progress.
What you will need to bring
The centre will provide most materials. Stoke on Trent Employment and Skills Hub will confirm anything else you need before you start.
Where next
Jobs you could do
Team leader: supervise and support a small team day to day.
Supervisor: oversee staff in retail, hospitality, or logistics.
Section leader: coordinate a team on a production or warehouse floor.
Office coordinator: manage admin workflows and support colleagues.
Customer service team leader: lead frontline staff in a service environment.
Shift manager: take charge of a team during a specific shift.
What you could study next
Level 3 Award in Leadership and Management (ILM or CMI): the next step if you want to move into a more senior management role.
Level 3 Certificate or Diploma in Management: broader management training covering planning, budgeting, and leading larger teams.
Level 3 NVQ Diploma in Management: a work-based qualification that assesses your management skills on the job.
