Free Level 2 Team Leading Course in Newcastle. Classes run at Newcastle College, with daytime sessions spread across 34 weeks at a manageable part-time pace. You'll build the knowledge and understanding needed to lead a team effectively, covering areas such as communication, motivation, planning, and performance. The course suits anyone fitting study around work, family, or other commitments.
Who this course is for
Online
Entry requirements
This qualification is designed to provide learners with the knowledge and understanding required to successfully lead a team.
What you will learn
You'll understand the responsibilities of a team leader and how to carry them out day to day.
You'll learn how to communicate clearly and effectively with your team.
You'll explore techniques for motivating and supporting team members.
You'll understand how to plan and allocate work within a team.
You'll learn how to monitor team performance and give constructive feedback.
You'll understand how to manage conflict and resolve issues within a team.
You'll develop knowledge of equality, diversity, and inclusion in the workplace.
How you will learn
You'll attend classroom-based sessions at Newcastle College during the day. Learning is delivered through taught sessions, group discussion, and written assignments. Assessment is through knowledge-based assignments completed throughout the course. There are no exams. You'll have an initial assessment before you start to confirm the course is the right level for you.
What you will need to bring
The centre will provide most materials. Newcastle College will confirm anything else you need before you start.
Where next
Jobs you could do
Team Leader: supervise and support a small team day to day.
Supervisor: oversee staff performance and workflow in any sector.
Section Manager: manage a defined area or shift in retail, logistics, or hospitality.
Office Coordinator: organise tasks and support a team in an admin setting.
Customer Service Team Leader: lead frontline staff in a service environment.
Warehouse Team Leader: coordinate picking, packing, and dispatch teams.
What you could study next
Level 3 Certificate or Diploma in Management: the natural next step if you want to move into a more senior management role.
Level 3 Award in Leadership and Management (ILM or CMI): widely used by employers for supervisors moving into management.
Level 3 NVQ Diploma in Management: a work-based qualification that builds on your team leading experience in a practical setting.
