Free Level 1 BTEC Certificate in Principles of Business Administration Course. Study online, at your own pace, without travelling to a centre. The course covers the core skills needed to work in a customer-facing business administration role. You'll complete it in around 5 days. Before you enrol, you'll take short maths and English assessments so the right level of support can be planned for you. This free BTEC Certificate in Principles of Business Administration course is awarded by Pearson Edexcel.
Who this course is for
This course covers skills required to work in a customer facing role.
Entry requirements
BKSB Maths & English assessments required before enrolment
What you will learn
You'll understand the principles of working in a business administration environment.
You'll learn how to communicate effectively with customers and colleagues.
You'll explore how to handle information and records in an office setting.
You'll develop an understanding of health, safety, and security in the workplace.
You'll learn how to manage your own performance and work professionally.
You'll understand how businesses are structured and how teams operate.
How you will learn
You study entirely online, working through course materials at a pace that suits you. Assessment is through written assignments and knowledge-based tasks completed online. You'll submit your work digitally. The maths and English assessments taken before enrolment help ensure the course is matched to your current level.
What you will need to bring
Acorn Training will confirm anything you need before you start. As this is an online course, you'll need access to a device with an internet connection.
Where next
Jobs you could do
Business administrator: general office and admin support roles
Customer service advisor: handling queries in business or retail settings
Receptionist: front-of-house admin in offices or public services
Data entry clerk: inputting and managing records and information
Office assistant: supporting day-to-day business operations
Administrative assistant: supporting managers and teams with admin tasks
What you could study next
Level 2 Certificate or Diploma in Business Administration: builds on this qualification with more detailed business skills and is recognised for entry-level admin roles.
Level 2 Functional Skills in English and Maths: strengthens the core skills employers ask for and opens doors to further study.
Level 3 Business Administration qualification: the next step if you want to move into supervisory or more senior admin roles.
