Free Level 2 Information, Advice or Guidance Course in Pickering. Evening classes run at Atmosphere Centre for Young People, so you can fit study around your existing commitments. This free information, advice or guidance course for adults runs part-time over around 6 months. It builds your knowledge of how to give accurate, impartial information and guidance to the people you support. The course suits those already working in a role where they advise others and want a recognised qualification to sit alongside that experience.
Who this course is for
This qualification is aimed at learners who are looking to expand their knowledge in this area as an addional qualification to support their role.
Entry requirements
To be eligible for funding for courses you must be over 19 years of age as at 31st August in the current academic year and not be an apprentice,further eligibility may be linked to where you live and your individual income.
What you will learn
You'll understand the principles and practices of information, advice or guidance work.
You'll learn how to interact with clients in a professional and impartial way.
You'll explore the boundaries of your role and when to refer clients to other services.
You'll develop knowledge of equality, diversity and inclusion in an advice or guidance context.
You'll understand how to signpost clients to relevant resources and support networks.
You'll learn how to reflect on and improve your own practice.
How you will learn
Classes are delivered in a classroom setting at Atmosphere Centre for Young People on weekday evenings. You'll be assessed through written assignments and portfolio evidence that you build up over the course. Assessment is based on your understanding of guidance principles and how you apply them in your work context. There are no formal exams.
What you will need to bring
The centre will provide most materials. Atmosphere Centre for Young People will confirm anything else you need before you start.
Where next
Jobs you could do
Advice worker, supporting clients in community or voluntary settings
Employment adviser, helping people find and keep work
Housing support worker, guiding clients through housing options
Careers adviser, providing guidance in schools or employment services
Benefits adviser, helping people understand their entitlements
Community support worker, signposting people to local services
Student services adviser, supporting learners in colleges or training centres
What you could study next
Level 3 Award in Information, Advice or Guidance: a natural next step if you want to take on more complex casework or move into a senior advisory role.
Level 3 Diploma in Advice and Guidance: a fuller qualification recognised for roles in regulated advice settings such as Citizens Advice or housing services.
Level 3 Certificate in Counselling Skills: useful if your role involves more in-depth emotional support alongside practical guidance.
