Free Level 2 Information, Advice or Guidance Course in Malton. Classes run at Malton Adult Learning and Skills Service, part-time during the day. This free information, advice or guidance course for adults runs for 4 hours a week, making it manageable alongside other commitments. It builds the knowledge and skills needed to give effective information, advice, or guidance to others, supporting your existing role or broadening what you can offer at work. You'll earn a TQUK Level 2 Information, Advice or Guidance Certificate on completion.
Who this course is for
This qualification is aimed at learners who are looking to expand their knowledge in this area as an addional qualification to support their role.
Entry requirements
To be eligible for funding for courses you must be over 19 years of age as at 31st August in the current academic year and not be an apprentice,further eligibility may be linked to where you live and your individual income.
What you will learn
You'll understand the principles behind giving accurate and impartial information, advice, or guidance.
You'll learn how to identify and respond to the needs of the people you're supporting.
You'll develop skills in active listening and effective communication.
You'll explore boundaries and referral processes within advice and guidance work.
You'll understand equality, diversity, and inclusion in an IAG context.
You'll learn how to record and report interactions appropriately.
How you will learn
Classes are classroom based, with group discussion and tutor-led sessions. Assessment is through written assignments and portfolio evidence that you build up during the course. Your tutor will guide you through each piece of work. There are no formal exams.
What you will need to bring
The centre will provide most materials. Malton Adult Learning and Skills Service will confirm anything else you need before you start.
Where next
Jobs you could do
Information and advice worker - supporting clients in community or charity settings
Careers adviser - guiding people through education and employment options
Employment support worker - helping people find and stay in work
Housing adviser - advising clients on tenancy and housing options
Benefits adviser - supporting people to understand their entitlements
Community support worker - providing guidance within local services
Helpline adviser - giving information and referrals by phone or online
What you could study next
Level 3 Award, Certificate or Diploma in Information, Advice or Guidance - the natural next step if you want to take on more complex casework or move into a senior advice role.
Level 3 Certificate in Careers Information and Advice - suited to those moving toward careers guidance work.
Level 4 Diploma in Career Information and Advice - for those aiming toward professional careers adviser roles.
