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Level 2 Information, Advice and Guidance Course Online – GC Education and Skills

CostFree if you're eligible
Duration14 weeks
LevelLevel 2
DeliveryOnline
StartFlexible
Awarding bodyTraining Qualifications UK awarding body

Free if you're unemployed or on a low income. Contact GC Education and Skills for more info.

Apply now →Check if you're eligible

About this course

Level 2 Information, Advice and Guidance Course. Study online over 14 consecutive days, from 9.30am to 3.30pm each day. You must be unemployed or employed earning less than £26,800 a year.

The course covers the knowledge and skills needed to give information, advice, or guidance to others. You'll explore interaction skills, signposting and referral, working with groups, and how to manage information effectively. There are no formal entry requirements to join.

You'll finish with a TQUK Level 2 Certificate in Information, Advice or Guidance.

Who this course is for

This course is for adults aged 19+. The Level 2 Certificate in Information, Advice or Guidance develops learners’ knowledge and understanding of information, advice or guidance and how these are applied in their own context.

The qualification supports roles where learners may give initial information, advice or guidance to others.

Entry requirements

No formal entry requirements. However, funding eligibility applies.

What you will learn

  • You'll understand the principles and practice of information, advice, and guidance work.
  • You'll develop the interaction skills needed to support people effectively.
  • You'll learn how to signpost and refer people to the right services.
  • You'll explore the context in which information, advice, and guidance is delivered.
  • You'll understand the skills required by advice providers.
  • You'll learn how to manage and use information responsibly.
  • You'll gain skills for delivering information, advice, or guidance to groups.

How you will learn

The course is delivered fully online over 14 consecutive days. Sessions run from 9.30am to 3.30pm each day. You'll attend live online classes and work through the course content in a structured, tutor-led format. Assessment is based on the units covered during the course. Contact GC Education and Skills directly for details on specific assessment methods.

What you will need to bring

The centre will provide most materials. GC Education and Skills will confirm anything else you need before you start.

Where next

Jobs you could do

  • Careers advisor, supports people with career planning and job searching.
  • Customer service advisor, helps customers with queries and signposting.
  • Support worker, guides individuals toward the right services and support.
  • Information officer, provides accurate information to the public or service users.
  • Employment advisor, helps people find work and access training.
  • Community outreach worker, connects people with local support and resources.

What you could study next

  • Level 3 Award in Information, Advice or Guidance, the next step for those wanting to take on more complex advisory roles.
  • Level 3 Diploma in Careers Information and Advice, suited to those moving toward a careers advisor role.
  • Level 3 Certificate in Counselling Skills, useful if you want to develop deeper listening and support skills.
Apply on gceducationandskills.ac.uk →Check if you're eligible
Apply now →Check if you're eligible

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